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We had to attend an event in Heerlen at 12pm and after flying from New York and driving for 2 hours we arrived at the hotel at 10am hoping to get the room early to freshen up and change. Of course with check in at 3pm this was a lot to ask. Both the concierge and the cleaning staff did a fantastic job accommodating us and had the room ready for us in record time. That is top notch service! The rooms were great and the breakfast the next day was fantastic. We had an excellent experience staying at the hotel.

The hotel staff were friendly and had lots of good suggestions. The location is great for a city break, everything is in walking distance. The rooms are huge and have more storage than you could want along with all the usual amenities. Our room had a massive bathroom and the shower was wonderful too. Overall I cannot recommend this hotel enough!

Stayed here for one night. Room was good. I would have liked just a shower, not a bath/shower. I mentioned it on check-out and they made a note in their computer for future reference. Breakfast was good. But I would have liked to see a choice for vegans. Despite that I enjoyed it. Would I go again: definitely!!

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