Beginning of main content

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$223* Per night/room Jan 22 - Jan 23

Premium Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Floor Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from November 12 2021 to October 31 2022 (dates subject to change):

  • Fitness facilities
  • Spa/Beauty services

Property Features

The hotel offers a coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a library, and a terrace. Complimentary self parking and valet parking are available on site.

Heritance Tea Factory has designated areas for smoking.

  • Library
  • Picnic area
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Tours/ticket assistance
  • Year Built - 1996
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 50
  • Number of floors - 4
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Room Amenities

Heritance Tea Factory offers 50 accommodations with safes and complimentary bottled water. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets. This Kandapola hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • Memory foam mattress
  • LCD TV
  • Rainfall showerhead
  • Bathtub or shower
  • Hydromassage showerhead
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Kenmare restaurant - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Miniature golf on site

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: LKR 25 for adults and LKR 12 for children (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 9:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

One child stays free

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Heritance Tea
  • Heritance Tea Factory
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory Nuwara Eliya
  • Tea Factory
  • Tea Factory Heritance
  • Tea Factory Hotel Nuwara Eliya
  • Tea Factory Nuwara Eliya
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Kandapola
  • Heritance Tea Factory Hotel Kandapola

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?