*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Grand Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers a fitness center, spa services, and a library. Complimentary self parking and valet parking are available on site.
Grand Hotel has designated areas for smoking.
- Barbecue grill(s)
- Library
- Picnic area
- Coffee/tea in common areas
- Number of indoor pools - 1
- Newspapers in lobby (surcharge)
- Fitness facilities
- Number of bars/lounges - 3
- Full-service spa
- Lockers available
- 24-hour front desk
- Business center
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Free valet parking
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 1
- Free reception
- Terrace
- Luggage storage
- Number of restaurants - 4
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 154
- Arcade/game room
- Garden
Family Friendly Amenities
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
- Refrigerator (on request)
Room Amenities
Grand Hotel offers 154 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- In-room safe
- Desk
- Premium bedding
- Turndown service
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Hair dryer (on request)
- Refrigerator (on request)
- Cable TV service
- Free WiFi
- TV size measurement: inch
- Rollaway/extra beds (surcharge)
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
Grand Indian - This restaurant specializes in Indian cuisine and serves lunch and dinner.
Grand Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Magnolia - This restaurant specializes in international cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.
Spa Services
Grand Spa has 3 treatment rooms including rooms for couples. The spa is open daily.
- Number of treatment rooms 3
- Couples treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Bicycle rentals on site
- Playground on site
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Housekeeping is available for an additional fee
- Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 15.0 per day.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 9:00 PM.
No pets and no service animals are allowed at this property.
Hotel Names
- Grand Hotel Nuwara Eliya
- Grand Nuwara Eliya
- Grand Hotel Hotel
- Grand Hotel Nuwara Eliya
- Grand Hotel Hotel Nuwara Eliya
Awards & Affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Travelife
Hotel Reviews
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