The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5.0 star property

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Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Presidential Suite, 2 Bedrooms, Lagoon View | Premium bedding, minibar, in-room safe, individually decorated
Villa, 1 Bedroom, Garden View (Private Pool) | Premium bedding, minibar, in-room safe, individually decorated
Outdoor wedding area
2 bars/lounges, poolside bar, beach bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
$243
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
  • Place, BIMC Hospital Nusa Dua
    ‪3 min walk‬
  • Place, Bali International Convention Center
    ‪3 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪4 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪14 min drive‬

Room options

Room, 2 Double Beds, Garden View

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Studio, 1 King Bed, Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon Access

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Lagoon Access

  • 387 sq ft
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking, Lagoon Access

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking, Lagoon Access

  • 516 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, Resort View

  • 646 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lagoon View

  • 646 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • 3875 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Garden View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • 5705 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Private Pool, Garden View

  • 9149 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

  • 1700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 2 Bedrooms, Lagoon View

  • 4196 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Hotel in BTDC
Catch some rays at the beach or spend the day relaxing at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Complimentary self parking and valet parking are available on site, along with a car charging station.

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.
Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Kulkul Beach House - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
De Bale Lounge & Bar - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1.6 km
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 332,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arwana Restaurant
  • Banyubiru Restaurant
  • Cornerstone Deli
  • De Bale Lounge & Bar
  • Kulkul Beach House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,772 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 999000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

Reviews

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 741 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

The Sewer pipes

The service was excellent—definitely over 5-star level. However, the room was not very comfortable due to noise from running water. It seems the sewer pipes might not be installed properly. Whenever guests on the 4th floor used water, it became very noisy in our room
Stayed 6 nights in Aug 2025

10/10 Excellent

Caroline

Stayed 3 nights in Aug 2025

10/10 Excellent

Robert E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Traveled with family
Stayed 7 nights in Aug 2025

10/10 Excellent

SYLVIA

Stayed 7 nights in Aug 2025

6/10 Okay

Mitar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Razia

Traveled with family
Liked: Staff & service
The grounds look great. They are well taken care of. However, the rooms and corridors leading to the rooms look tired and they are very small and pokey. The hotel is so big that it was hard to get service or even get noticed by the pool areas. Lots of people. Not really my vibe tbh. I don't recommend unless you have three star expectations. The manager is very accommodating though and everyone is very friendly.
Stayed 5 nights in Jul 2025

10/10 Excellent

HANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, and surrounds.

Great hotel in lovely location with friendly staff. Our only complaint with our room was the noise of construction on a neighboring property, and having steps in the room which are easy to trip on, especially at night. Had a lagoon view room but would have preferred a resort, lagoon view room.
Stayed 8 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
6 stars hotel. Everything amazing. even didn't expect.
Stayed 6 nights in Jul 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacqui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff extra helpful and friendly. Food excellent.
Stayed 7 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort with around 7 pools/lagoons (although we counted 9 or 10!) in the quiet part of South Bali. Right on the beach with easy walking to beachfront restaurants and Bali Collection shopping centre. The resort has traditional dance performances and kids activities. Would recommend!
Stayed 6 nights in Jul 2025

8/10 Good

Victor

Nice and relaxing staff vey warm and friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
It exudes the cultural atmosphere of Bali
Stayed 3 nights in Jun 2025

10/10 Excellent

Leigh

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and excellent staff and service
Stayed 5 nights in Jun 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular!

I just want to say that this has by far been one of the best hotels/holidays we have ever had. The Laguna really went above and beyond, there was literally nothing that we asked for that wasn't actioned or accomodated. Right from the beginning, we landed in Bali mid-morning which meant we got to the hotel about 2hrs before check-in and The Laguna had already made arrangements for an early check-in (we didn't even have to ask!). When you have a baby, things like this are a life saver! We loved our room, housekeeping came in every morning and we would always find our room in tip-top shape after breakfast. The access to the pool from our room was a great facility, we could swim as our baby naps while checking in on her with ease. We asked for a steriliser, liquid soap and a high chair in the room which made it easier to feed the baby and wash up. These were great additions that made our stay even more comfortable. The staff were amazing, from the restaurants, spa, front desk, housekeeping/maintenance and the beach. Everyone was so polite and kind esp. to the baby which warmed our heart. The food was great too and whatever special meals we asked for the baby were made quickly and with no complaints. We would like to shout out a few people who showed impeccable service (even though everyone did to be honest): Yuli, TD, Nova, Sukresna, Heri, Melani, Sudar sini (komang) Thank you so much! We even got a late check out, wow. I really do hope we can come back again in future!
Stayed 5 nights in May 2025

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge swimming pool, the hotel is located in a secluded area. Good breakfast. The beach is nice but has several pebbles on the sand so you need wet socks to walk comfortably
Stayed 4 nights in Jun 2025

10/10 Excellent

Benjamin, Vale Park

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Svetla, LAS VEGAS

Stayed 7 nights in Jun 2025

10/10 Excellent

Salim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, staff very personable and service was the best.
Stayed 8 nights in May 2025

10/10 Excellent

James Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an Amazing Time - Charming Indonesian design throughout Hotel. Staff so friendly & helpful ( always with a Smile ). Food excellent in all restaurants & bars had a wonderful Vibe. Would highly recommend this for a Relaxed & Chilled out Holiday Venue.
Stayed 7 nights in May 2025