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Northern Idaho Vacation Packages

The beds were dirty

AC struggled to keep up with the heat. The TV didn't work half the time. The carpets were dirty! Worst part was the wait staff in the morning were too busy talking to each other to be bothered to bring our food hot or refill our water and we were the only ones in there. We won't return.

Not happy that I had to join Hilton Honors to access wifi. A bit of strong arm tactics.

Staff was friendly, price was affordable. Definitely outdated compared to the pictures.

Excellent breakfast, great price for the amenities.

Beautiful historic building, well preserved, clean, location in downtown Spokane. The staff exuded friendliness, competence, and helpfulness. The only hassle was the parking garage was located about 1 1/2 blocks away from the entrance, and there was no dining on Monday. The later was easily overcome with a short walk to some wonderful downtown restaurants.

Staff was polite and listened to my question about shuttle Room was prestine

The air conditioner and tv did not work ... it was reported, but still nothing was done about it. There were only two towels in the bathroom, we paid for five people ... we asked for more towels, they said they would deliver the next day, as they didn't have any clean towels. There was a beer can and two vape's left in the room. Only two chairs to sit on at the table. No couch or lounge chairs to sit on. The bathroom was not sanitary clean ... the bathroom was not was in need of repairs. No adjustments made for the lack of sufficient towels, no a/c, no tv, no chairs ... unpleasant stay. The staff was not helpful at all, offered no solutions ... he told us that we have two remote controllers in the room when we said the tv did not work.