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The property and hotel amenities are nice. The hotel is close to Vanderbilt and walkable to lots of restaurants. However, the valet was understaff and took 30+ minutes to get cars throughout the weekend. The hotel staff kept saying it’s a separate company and took no responsibility for the valet being slow and understaffed but it is affecting people who choose to stay with Kimpton and Kimpton contracted with the valet service.

Beautiful property, friendly staff. Will be back!

Would definitely come back. Staff was super helpful and accommodating. The walk to broadway area and the Nissan stadium is very manageable and not. Nearby parking in the area is very expensive, difficult and an inconvenience so plan accordingly. Knowing that now, I would pay the additional valet fee offered by the hotel.

After all the money we spent on the rooms, food, drinks over the weekend , we weren’t able to have 1/2 hour later check out. Good way to treat your customers.

Not very nice place. Won't be back.