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We were assigned a room has no direct elevator access. We take the elevator to the top floor, walk towards the edge of the building and take stairs to one level below with 4 luggages. I requested room change but they declined. We needed carry our luggage’s through stairs. When we opened hot water the power was out. They fixed twice. We stop using hot water. Tap water had a quiet heavy smell.

We had a fantastic stay. We had a group of people split across 9 rooms. All the rooms were well managed, check in and out was no problem, there was a real family feel to the hotel, and above all else the staff were amazing. The coffee shop attached to the hotel is great (Thai Tea 10/10!) and we felt at home very quickly. Great value for money, can't fault anything - especially for the price paid. We will definitely be back!

The room was extremely clean, like spotless even the pool . We love the staff so much, they were super friendly, accommodating, and always ready to help with all our requests. Don't have a negative thing to say . Thank you