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Hotel Okura Niigata

4.0 star property

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Photo gallery for Hotel Okura Niigata

Bar (on property)
City view
1 bedroom, in-room safe, desk, free WiFi
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
$46
Nov 17 - Nov 18

Explore the area

View in a map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Bandai Bridge
    ‪5 min walk‬
  • Place, Niigata Prefectural Civic Centre
    ‪16 min walk‬
  • Place, Toki Messe
    ‪18 min walk‬
  • Airport, Niigata (KIJ)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room with Shinano River View

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Non Smoking, River View

  • 388 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 279 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Economy Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2

View all photos for Petite Double Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Non-Smoking

  • Sleeps 2

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

1 bedroom, in-room safe, desk, free WiFi

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

View all photos for Standard Twin Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room with Shinano River View

  • Sleeps 2

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About this property

Hotel Okura Niigata

4-star hotel in Chuo Ward
6 restaurants, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Niigata hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Okura Niigata has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
La Shinano - Onsite coffee shop.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh - Onsite bar. Open daily.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 986 reviews
Rating 8 - Good. 361 out of 986 reviews
Rating 6 - Okay. 112 out of 986 reviews
Rating 4 - Poor. 33 out of 986 reviews
Rating 2 - Terrible. 14 out of 986 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

TAKASHI

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kota

Stayed 1 night in Jul 2025

8/10 Good

Kensuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Fujio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

YIN-FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi is very very poor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and upscale

Stayed 3 nights in Jun 2025

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

TOSHIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントスタッフの岡田さんの対応や笑顔が素晴らしく、気持ちよく滞在できました。
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Masayo

Stayed 1 night in Jun 2025

8/10 Good

Sherman, Richmond

Traveled with family
Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

8/10 Good

KEIKO

Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Anthony, Wynnewood

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025

6/10 Okay

MOMOKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Stayed 1 night in Apr 2025

10/10 Excellent

Ka

Stayed 1 night in Apr 2025

10/10 Excellent

mamiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025