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Nihiwatu Vacation Packages

It was perfect

Great small resort with all the staff very very friendly and welcoming. The food was excellent and with lots of variety and prices we good value for the quality We would love to come back another time

Its an amazing resort which offers so many activities. We didnt feel like leaving the hotel at all. They offer water sports and other great activities. The staff is really nice and helpful.

Would not stay again

Excellent location, besutiful outlook. The restaurant was great and the food delicious. Reception and cleaning staff were friendly and helpful. The only issue we found was ordering food and drinks was a challenge. Would definitely return as it was by far the best beach 9/10 ⛱️

The check in procedure at Meruorah was less than desirable. There was not enough staff to accommodate the many people checking in and at one point all 3 front desk staff walked away from there position without ever greeting the waiting guests or saying something like we'll be right back. Requesting anything from the room was another issue. I dialed the front office, reception, room service and finally housekeeping. It was only until after dialing the 4th try, that housekeeping answered. This happened on multiple occasions and no one from front office or reception ever answered the phone, only housekeeping. The breakfast was less than desirable mainly from the point of view that the staff didn't seem attentive enough to remove empty plates in a timely fashion. The girl cooking the eggs really needs to be retrained. Whether it was omelettes or hard fried eggs she managed to never cook them thoroughly and they were always liquid and runny inside which eventually led me to getting really sick. No management ever seemed present except on one day when there were banking officials having a breakfast event and of course management was in visible attendance and all the staff were standing at attention delivering amazing service. The checkout was another disaster where once again there was not enough staff. You have to make a line to check out with people checking in so it takes forever, why no key dropoff. This is unnecessary and of course no management in sight as usual to assist.

We've been very impressed with this place so far. The main downside is that it's a good ways outside of downtown Labuan Bajo, but honestly, that's not necessarily a bad thing. It's still a short drive or Grab ride into town and they offered pick up and drop off to the property included. The villa itself is beautiful. The private pool is immaculate and our kids loved swimming in the afternoon (after about 1PM the sun is in the west and leaves most of the pool aread nicely shaded). The kitchen area is great. Full fridge and freezer. Gas ranges (though we didn't use them). Bit TV in the living area (though we didn't use that either). We asked about laundry and they picked it up and did it for us with no issues. The bathrooms are excellent, with rainfall shower heads and plenty of very nice soap and shampoo. We did notice some ants in the villa but we mentioned it to the host and they immediately found the source and took care of it. The property is wonderful and the host has been super responsive so we feel very lucky to have found this place!