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The Metrotel Motel

Property class: 3

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Photo gallery for The Metrotel Motel

A modern bedroom with a large bed, a desk, a TV, and a staircase.
An outdoor patio with wooden flooring, a seating area, and a glass door leading to an interior space.
A spiral staircase with metal railings and concrete steps, leading to an upper level.
A modern hotel room with a large bed, a desk, and a chair.
A modern bathroom with a glass shower enclosure, a white sink with a mirror, and neatly folded towels on a shelf.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is $133
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
22 Gill Street, New Plymouth, 4310
  • Place, Centre City Shopping Centre
    ‪1 min walk‬
  • Place, Wind Wand
    ‪5 min walk‬
  • Place, Pukekura Park
    ‪8 min walk‬
  • Airport, New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Studio, Accessible

A modern hotel room with a bed, a desk, a TV, and a kitchenette.

Studio, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms

A modern hotel room with a large bed, a nightstand, and a mirror reflecting the room.

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 657 sq ft
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

View all photos for Studio

A modern hotel room with a large bed, a desk, and a chair.

Studio

9.6 out of 10
Exceptional
(31 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

A modern bedroom with a large bed, a desk, a TV, and a staircase.

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio - Disability Access

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

The Metrotel Motel

3-star hotel in New Plymouth CBD
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
The Metrotel Motel offers 31 accommodations with espresso makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Metrotel Motel features a terrace, concierge services, and laundry facilities. Public areas are equipped with complimentary wired and wireless Internet access. This New Plymouth hotel also offers dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Complimentary self parking is available on site, along with a car charging station.

The Metrotel Motel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are available for NZD 20.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

The Metrotel Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 306 out of 370 reviews
Rating 8 - Good. 50 out of 370 reviews
Rating 6 - Okay. 10 out of 370 reviews
Rating 4 - Poor. 2 out of 370 reviews
Rating 2 - Terrible. 2 out of 370 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well situated
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

C J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always, been here a number of times
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sue and Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious, comfortable and clean room. A bit noisy Sat night with local revellers out on the street but otherwise quiet. Very convenient having parking on-site and easy short walk to eateries. Great location. Staff friendly and professional.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nash

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tawera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024
Verified review

8/10 Good

Wikitoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and location, enjoyed our stay
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Loft was comfortable and had everything we needed.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, great rooms and friendly staff at a reasonable price
Verified review

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liz

Book in was quick and easy,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean well presented studio and a trrrific locality
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inner city hotel close to shops and dinning options
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place to stay
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice room.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed or brief stay, it was quiet and friendly.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious 2 bedrooms that is conveniently located, will definitely stay again.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, well located. Would stay there again.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Marilyn

Liked: Amenities
Fabulous room, very comfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Glen n Diane

Liked: Cleanliness, staff & service, amenities
Great staff team. Good sized room, kitchenette has full fridge freezer. The location is handy walking distance to shops, restaurants, Pukekura Park, and the seafront walkway.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Kellie

Liked: Amenities
Have stayed a few times now and always fantastic. Great service every time and rooms and facilities are spacious and very clean and modern
Stayed 1 night in Sep 2023