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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Garden
Banquet hall
Buffet
Property entrance
Outdoor pool, a heated pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
$61
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪5 min walk‬
  • Pukekura Park
    ‪15 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.6 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(25 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(81 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a hot tub are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers spa services, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

Reviews

The Devon Hotel A Heritage Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 1015 reviews
Rating 8 - Good. 246 out of 1015 reviews
Rating 6 - Okay. 46 out of 1015 reviews
Rating 4 - Poor. 11 out of 1015 reviews
Rating 2 - Terrible. 8 out of 1015 reviews

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The Devon is a nice hotel with great amenities
Stayed 1 night in Jun 2025

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in, was quick and easy. Hotel staff were amazing happy to assist considering it was a very busy hotel with a big function, staff never missed a beat and ensured every person staying there was made to feel important. Thank you.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Looks to have been refurbished recently, clean room, great facilities and excellent buffet dinner. Wouldn’t hesitate to stay again in the future! Great value for money
Stayed 1 night in Jun 2025

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at New Plymouth... have already stayed here twice now and planning to stay here again when coming back to New Plymouth...
Stayed 1 night in Jun 2025

10/10 Excellent

Debz

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok nice walk to town from hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super comfy beds! Loved the hot pool and spa!
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley and John

Liked: Cleanliness, property conditions & facilities
Our last stay was a bit disappointing however they took our feedback on board and they certainly went out of their way this time and upgraded our room (lovely spacious room with seperate living and separate bedroom! Very impressed! Nice and quiet too! We are regulars at this hotel and restaurant and will definitely be staying here again for our regular meetings! Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Shanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

8/10 Good

Jeanne

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very modern, clean, soft beds. Only complaint was that the shower water spilled into the bathroom with every shower. We had to use the bath mat as a dam.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding
Stayed 3 nights in Jun 2025

10/10 Excellent

Hina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

2/10 Terrible

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Richard, Upper Hutt

Liked: Cleanliness, property conditions & facilities
This hotel was really good but the only thing that bothered me was that the spa pool was only warm. I was hoping to get hot in the spa pool and then be able to cool off in the swimming pool – no such luck. If you stayed in the spa pool for too long, you'd start to get cold. 4 of us were in the spa pool (night time) and we had the same experience.
Stayed 4 nights in May 2025

10/10 Excellent

Erice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay at The Devon. My husband enjoys seafood very much. This is why we booked, stayed and ate at The Devon for our 55th Wedding anniversary. Thank you very much.
Stayed 1 night in May 2025

8/10 Good

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Always like to stay here
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Did the job...always a pleasant stay
Stayed 1 night in May 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lack of car parks we had to park quite some distance down the road and it was pouring with rain
Stayed 1 night in May 2025

10/10 Excellent

Victoria, Tauranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, good value for money.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place. Our room was spacious and comfortable with lovely beds. The staff were super helpful and kind. The food was great and it's hard to beat a buffet. We will definately look at staying again it was just awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent bed, the most comfortable one I have slept in in a hotel ever. In hotel dining, the only downside was 2 guests having an argument at 4 AM outside our window.
Stayed 1 night in May 2025

8/10 Good

Grant, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Steven, Baulkham Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and consistently quality property, excellent if driving an EV as they have charging spaces. Parking can be limited, disappointing that some of a hotel’s parking would be designated for _additional_ payment.
Stayed 3 nights in May 2025

10/10 Excellent

Shanley

Stayed 1 night in May 2025