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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Garden
Property entrance
Banquet hall
Buffet
Outdoor pool, a heated pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
$64
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, East End Reserve
    ‪3 min walk‬
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(30 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(90 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.8 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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Exterior
Distinction New Plymouth Hotel
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  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 938 reviews
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About this property

The Devon Hotel A Heritage Hotel

4-star hotel in Strandon
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a hot tub are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, The Devon Hotel A Heritage Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This New Plymouth hotel also offers spa services, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Devon Hotel A Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 46 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
food, bar, pool,room
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Parking became a problem early evening for staying guests.
Stayed 3 nights in Aug 2025

10/10 Excellent

MartinnPatrick

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Sep 2025

8/10 Good

Craig jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed many times, value for money, staff friendly, only problem is sometimes parking is hard to find at the property as alot of people come for the buffet dinners that are not staying at hotel
Stayed 2 nights in Sep 2025

8/10 Good

Kar Wah Clara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommended place to stay in New Plymouth

Comfort and convenient
Stayed 1 night in Sep 2025

8/10 Good

Blair

Traveled with partner
Liked: Amenities
Good location and price. Limited parking
Stayed 2 nights in Sep 2025

8/10 Good

Clive

V
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay immensely very professional and friendly, surroundings great and easy access
Stayed 1 night in Sep 2025

10/10 Excellent

Damon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to family suite at no cost, amazing room
Stayed 1 night in Sep 2025

10/10 Excellent

Don Thomas and rosmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value of money
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
Loved it
Stayed 2 nights in Aug 2025

2/10 Terrible

MAURICE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay was nice just certain patrons not nice staff were very apolagetic as was owner
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Family fruendly, outdoor pool, business friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Love staying here but always a challenge finding parking even for disability
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is consistently good in all areas, food, beds, general service is of a very high standard. Great value for money and highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed before and having a great experience it wasn’t hard to book here again. Rooms large, comfy bed, easy parking. The only thing I didn’t like was no hand soap by wash basin. I had to step into shower to get the push soap from the container. May have been an over sight by staff.
Stayed 1 night in Aug 2025

6/10 Okay

Solongo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant, spa / pool was lacking privacy to a very busy restaurant however. Room was clean and friendly staff. Drunk and loud people in pool area till 10:30pm - unfortunate as we were trying to sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Devon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bets value in NZ

The hotel was clean as usual and the staff were wonderful, Friendly and helpful. The room was big with a very comfortable mattress and pillows. In my opinion staying at the Devon is the best value for money of any hotel I’ve stayed at in the past 10 years
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and tidy, limited parking
Stayed 1 night in Aug 2025

8/10 Good

Shelton

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room size is good. Include more breakfast varieties.
Stayed 1 night in Aug 2025

8/10 Good

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Great standards
Stayed 1 night in Aug 2025