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The access

Room was just what I needed for my stay as a solo traveler. It felt posh but I didn’t feel like I was spending at that price point, which is always a plus. The location is incredible and makes just about anywhere in the downtown area within a 15-20 minute walk.

Everything was good. Only complaint was the matress was hard!

The room was very clean, but not that big, we had a room with 2 queens and it was a little tight with three adults. Staff were incredibly helpful and friendly and breakfast had a nice selection.

It was just ok. Maybe Pittsburgh needs to get a Ritz or Four Seasons.

It was clean and comfortable!

Right near the bus terminal so it can get sketchy walking around. Loved the washer and dryer in the room. Heads up to bring unscented detergent if fragrances bother you.

I will start with the positive stuff. Breakfast was reasonable, the hotel was quiet, the area was safe and convenient, and there was ample parking. The room was large which was a nice touch for my family of five. They’ve also obviously put some money into updating the lobby, which is cute and makes for a pretty good first impression. And, by some miracle, the coffee in the lobby was actually pretty good, which is rare for free hotel coffee. However. Staff was hard to find, and when found, surprisingly cold and unhelpful. The rooms were clean enough on first glance, but I saw a lot of reviews saying how they could use a deep clean and that’s 100% accurate. Also, there was a hole in our floor, about the size of a dinner plate. Drinks at the bar were hyped up, but honestly unappealing (and I’m not picky, but my margarita was basically icy salt water). The bathroom would flood when the shower ran, no matter how you closed the shower curtain. I cannot understate how disgusting the pool was. My eight year old got out immediately which should tell you something. The pool room smelled like dirty sneakers and the pool itself had an oily, foamy skim layer on top. The water itself was cloudy, and there was mildew in it, which I assume came from the tiles around the pool, which were visibly moldy. Overall, it’s not the worst place I’ve stayed but if you’re looking for a relaxing getaway, and hoping to spend any time unwinding in your hotel, I would look elsewhere.