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Hotel Rheinfall

3.0 star property

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Photo gallery for Hotel Rheinfall

1 bedroom, pillowtop beds, desk, iron/ironing board
Restaurant
Reception
Exterior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Parking included

Explore the area

Map
Zentralstrasse 60, Neuhausen am Rheinfall, SH, 8212
  • Rhine Falls
    ‪6 min walk‬
  • Herrenacker
    ‪3 min drive‬
  • IWC Museum
    ‪3 min drive‬
  • Zürich (ZRH)
    ‪36 min drive‬

Room options

View all photos for Basic Double Room Single Use

Basic Double Room Single Use | 1 bedroom, pillowtop beds, desk, iron/ironing board

Basic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | 1 bedroom, pillowtop beds, desk, iron/ironing board

Basic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, pillowtop beds, desk, iron/ironing board

Single Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, pillowtop beds, desk, iron/ironing board

Basic Double Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom, Non Smoking

Family Room, 1 Bedroom, Non Smoking | 1 bedroom, pillowtop beds, desk, iron/ironing board

Family Room, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bunk Bed

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About this property

Hotel Rheinfall

3-star Neuhausen am Rheinfall hotel walkable to Rhine
A bar/lounge, free use of bicycles, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Rheinfall offers 34 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Beds feature pillowtop mattresses. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Hotel Rheinfall features multilingual staff, tour/ticket assistance, and express check-out. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a front-desk safe, a television in a common area, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Rheinfall is a smoke-free property.

Buffet breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Room service is available.

Languages

English, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 7 for children
  • A bar/lounge

Things to do

  • Free bicycle rentals
  • Shopping mall
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 59.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CHF 15.00 for adults and CHF 7.00 for children
  • Pet fee: CHF 15 per pet, per day
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 59.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Rheinfall
Hotel Rheinfall Neuhausen Am Rheinfall
Rheinfall Neuhausen am Rheinf
Hotel Rheinfall Hotel
Hotel Rheinfall Neuhausen am Rheinfall
Hotel Rheinfall Hotel Neuhausen am Rheinfall

Hotel Rheinfall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 195 reviews
Rating 8 - Good. 88 out of 195 reviews
Rating 6 - Okay. 49 out of 195 reviews
Rating 4 - Poor. 12 out of 195 reviews
Rating 2 - Terrible. 0 out of 195 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

N

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the falls. Staff was very friendly and helpful. Wonderful stay
Stayed 1 night in Sep 2024

10/10 Excellent

Zoe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcoming hotel team - good breakfast selection - ideal location for the Rhienfall and local swimming spots.
Stayed 2 nights in Jul 2024

10/10 Excellent

SABESTIA JUSTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Is Very Good Elissa, Sam & Sunny Very Helpful, Hotel Is Clean, Breakfast Is Good 7 Mins Walk To RheinFall We Went In Evening Also To Watch The Night View
Stayed 1 night in Jun 2024

8/10 Good

carolyn

Business traveler
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas, Benbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can't say enough great things about this hotel. The staff treat you like VIPS and are extremely accommodating. The property is very clean. The complimentary breakfast is great! We highly recommend this hotel for your stay in Rheinfall!
Stayed 4 nights in May 2024

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property, but it was clean and a short walk to the Rhein falls, our reason for being there. Sam and her husband Sunny were great in helping us get parked and orienting us to the area. They even stored some food overnight for us. King bed was comfortable and breakfast was great..eggs, yogurt, cheese ham, breads, cereals and fruit. For the price I’d highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for the rhine falls

Excellent hotel for a visit to the rhine falls. 5 minutes from neuhaussen station and 10 to the falls
Stayed 1 night in Apr 2024

8/10 Good

Tammy

Stayed 5 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel RheinFall - great, quiet place to stay

Hotel RheinFall was great. I had a large bedroom with a comfortable queen-sized bed. The Swiss-styled breakfast room was great. The hotel is located on one of the main streets in town, but the town is relatively quiet. My main interest was in the city of Schaffhausen, but it is only a 4 minute (4 franc) train ride away, with multiple trains scheduled per day (almost like an above ground subway). The hotel staff - in the main office and the breakfast room - were friendly and helpful.
Stayed 12 nights in Mar 2024

10/10 Excellent

Adrienne

Stayed 3 nights in Apr 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Sunny was an absolute pleasure to deal with. He was so caring and helpful for me to get to my business meetings. Breakfast was hosted by him and his service was amazing. Will definitely come back!
Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara

Stayed 1 night in Aug 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient located,staff is friendly and welcoming.Room is tiny but clean.
Stayed 1 night in Apr 2023

8/10 Good

Trevor

Liked: Staff & service, room comfort

Good 3* hotel

Very friendly and helpful staff, who fixed an initial parking problem and set us up with information for our two nights. The rooms have seen better days, carpets are scuffed, and the bathroom is slightly old fashioned, but the position of this hotel within walking distance of the falls was great. Breakfast is up to normal standard and is a buffet.
Stayed 2 nights in Aug 2022

6/10 Okay

Mariano

Liked: Cleanliness
Disliked: Property conditions & facilities

Buena ubicación, pero el baño requiere mejoras

La ubicación es muy buena y ofrece estacionamiento gratis. La atención fue buena pero no atienden hasta las 2:00 PM. El baño estaba muy deteriorado y sólo había una toalla para dos huéspedes (quizás fue solo un error, no lo sabemos porque no nos quejamos tampoco).
Stayed 1 night in Sep 2021

8/10 Good

Darrin

Liked: Cleanliness, staff & service, room comfort

Good value

Very helpful at check in. Basic hotel but clean. Reasonable price for the area. Just 10 minutes walk to the Falls
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Close to the Falls

The hotel is old but location is very convenient. The staff was very attentive and overall our stay was good.
Stayed 2 nights in Jun 2020

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable mattress

The owner was very help and suggested a great Italian restaurant. He was more than accommodating and moved us to a better room . Huge music festival in town on Saturday but sundays room made up for the first room. Comfortable mattress! Great owner
Stayed 2 nights in Aug 2019

8/10 Good

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Baldev

Liked: Cleanliness, staff & service, room comfort

Great Location and Friendly Staff!

This hotel is in a great location for the Rhine Falls (just 10 mins walk) one of the largest waterfalls in Europe and worth a vistit. Staff and owner were great but the hotel could do with a face lift as it's looking a bit tired.
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even the hotel is a non-smoking area but I still can smell it strongly especially at the first floor. The room is big and brighten up with lights, it can fit 2 people perfectly. However, the heater didn't work and the water from a faucet was hardly flowed. Only a few minutes drive from the hotel, you will see the Rheinfall.
Stayed 1 night in Jan 2018

8/10 Good

Xeniya

Liked: Cleanliness

Overpriced and weird

It was too expensive for what the had to offer, but there are not too many hotels to choose from in the area, unless you want to stay at the hostel, so they take advantage of that. The hotel was okay, reminded me of the dungeon, thanks god they had windows otherwise I would feel too claustrophobic. The bathroom was weird and very tiny, you have to take the sower in the bathtub, it is small and slippery with the round edges, you constantly feel like you gonna slip down and fall. The bed was not bad and the big room was good with the windows, the other little room we requested for the 3rd person was like a little hallway room with no windows. The breakfast was awful, two women who served food didn't speak any English but they were nice. It was very strange choice of food, hard boiled eggs, no scrambled eggs. Bread, butter, apples and banana. The only good thing about this hotel is the location, because it was close to the waterfalls. We survived there for one night.
Stayed 1 night in Jul 2017

8/10 Good

Bill, Napa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the Rhinefall

We had a very nice light-filled and quiet room on the 5th floor. The staff were very friendly and helpful. Standard continental breakfast and bike storage.
Stayed 2 nights in Oct 2017