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Hotel is tired and outdated. Needs maintenence as chipped walls, frayed carpets, bad paint job. Stick in the 90's. Breakfast is fair but nothing to remember.

This is a fabulous hotel which is under new management. Overall hotel is excellent including a fabulous location next to the sea. The only thing I will point out is that as this hotel does not obviously attract English visitors the staff struggle to understand but this does not takeaway from anything they do to make your stay exceptional and I would go back in a heartbeat.

Awesome hotel and owner and staff. Right on the beach and the hotel restaurant was very nice. The room was amazing. You can walk to many other restaurants and shops all right there. Book your sunbrella and chairs as soon as able especially for the weekend. Good price and worth it. Close to the ferry too. Stay here you’ll be glad you did. We’ll be back. Oh yes good for families too. One last thing the speaker English very well too.

The location is a bit far from city center. The house keeping didn’t clean our room.

Great central location, shower was tiny

Premium location and staff. Hope to return.

Always a pleasure staying at Heritage Hill Hotel. Staff are very friendly, extremely helpful and the hotel is in great shape and condition.

Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.