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The Cliff Hotel

4.5 star property

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2 outdoor pools, pool umbrellas, sun loungers
View from property
One-Bedroom Resort View Villa | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Lunch and dinner served, international cuisine
Gazebo

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
$564
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
West End Road, Negril, Westmoreland
  • Place, Negril Lighthouse
    ‪11 min walk‬
  • Place, Negril Cliffs
    ‪4 min drive‬
  • Place, Seven Mile Beach
    ‪8 min drive‬

Room options

View all photos for Ocean View Guest Room

1 bedroom, premium bedding, in-room safe, desk

Ocean View Guest Room

9.6 out of 10
Exceptional
(4 reviews)
  • 480 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite

Ocean View Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Ocean View Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | 1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 720 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Ocean View Villa

One-Bedroom Ocean View Villa | 1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Ocean View Villa

  • 1050 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Resort View Villa

One-Bedroom Resort View Villa | 1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Resort View Villa

  • 1194 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Four-Bedroom Resort View Villa

Four-Bedroom Resort View Villa | Living area | Flat-screen TV

Four-Bedroom Resort View Villa

  • 4200 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Five-Bedroom Ocean View Villa

Five-Bedroom Ocean View Villa | 1 bedroom, premium bedding, in-room safe, desk

Five-Bedroom Ocean View Villa

  • 5000 sq ft
  • 5 bedrooms
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Resort View Guest Room Double

Resort View Guest Room Double | 1 bedroom, premium bedding, in-room safe, desk

Resort View Guest Room Double

10.0 out of 10
Exceptional
(1 review)
  • 480 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Pool

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Suite with Pool

  • 720 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Guest Room

1 bedroom, premium bedding, in-room safe, desk

Resort View Guest Room

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Guest Room

1 bedroom, premium bedding, in-room safe, desk

Partial Ocean View Guest Room

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Cliff Hotel

4.5-star hotel in West End
Spend the day catching some rays at the beach, relaxing by one of The Cliff Hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
The Cliff Hotel offers 33 air-conditioned accommodations with private pools and safes. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kiyara Spa on the Cliff has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). At The Cliff Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a garden. Onsite parking is available (surcharge).

The Cliff Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Zest at the Cliff - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Zest at the Cliff

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Snorkeling
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Private pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

The Cliff Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 219 out of 259 reviews
Rating 8 - Good. 32 out of 259 reviews
Rating 6 - Okay. 3 out of 259 reviews
Rating 4 - Poor. 3 out of 259 reviews
Rating 2 - Terrible. 2 out of 259 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jody-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Akinola

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Peter, Westminster

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool closed for maintenance
Stayed 1 night in May 2025

8/10 Good

Calleta

Stayed 4 nights in May 2025

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cozy upscale hotel. I loved it. Staff always polite with a smile. Excellent and I will definitely book again
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway for my wife and I. The restaurant is excellent and we enjoyed many different breakfast, lunch and dinner experiences. They had top notch bartenders and we recommend the swim up pool bar with Dino and LT. We already plan on coming back and bringing friends. This is the best place to stay in Negril!
Stayed 4 nights in Feb 2025

10/10 Excellent

Snezana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming in the ocean without the hassle of sand everywhere
Stayed 5 nights in Jan 2025

10/10 Excellent

Kellie, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely, peaceful place to stay in Jamaica. Rooms are comfortable all with a water view. Restaurant is excellent. Staff are friendly and resourceful. Looking forward to our third visit next year.
Stayed 5 nights in Jan 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional!
Stayed 5 nights in Jan 2025

8/10 Good

Kadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be a little more authentic. But everything else was great. Maybe also advise your guests the service charge on every bill is the tip given to the staff so that your guest does not feel obligated to tip on every bill.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at The Cliff

Our 2nd stay at The Cliff was as expected, fantastic! This was the perfect place for the 2 of us to getaway so we could relax and enjoy our 25th anniversary. The spacious, comfortable room and more than adequate bathroom were perfect. Water pressure and temperature were excellent every day and the air conditioning units in both the bedroom and living room were ideal. The staff was always welcoming and willing to assist with any and every request. Bartender LT and dining room attendant Romona really went above and beyond for us. The New Year’s Eve party and fireworks display were such a great time. Looking forward to our 3rd visit.
bedroom
so nice
ample closet space
Stayed 5 nights in Dec 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Nirupama

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. It is a bit far from all the actions in Negril and the taxi drivers try to fleece you. They demand exorbitant amounts for even a short drive. Please be mindful of this. I would kindly request the property to introduce a shuttle facility to at least Seven Mile beach either free of charge or at a reasonable price. This would definitely enhance the customer experience of staying at the Cliff Hotel. We had a very comfortable stay. Beautiful property and lovely views. Swimming in the ocean going down the ladder off the cliff was really an invigorating experience. Thank you Kayla at the front desk. You made our life easy. You are superb! Cheers!
Stayed 11 nights in Dec 2024

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

anish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous. Boutique feel with great service. Food was excellent. Cliff location was unique. Gym needs updating and is small. Pools are great. Great bar. Have to drive everywhere as streets not safe for walking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sherica

.
Stayed 1 night in Aug 2024

2/10 Terrible

Jody-Ann

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrienne

Traveled with partner
Great property
Stayed 3 nights in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful suite and fabulous views.
Stayed 4 nights in May 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Edie, Louisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service, massage was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Farah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this place. The property is just as beautiful as pictured and so relaxing. A nice contrast to a lot of the all-inclusive resorts that are typically busy and noisy. The staff is also so nice and welcoming. We met some amazing new friends and can’t wait until we visit again. Special thanks to Vernon and O’Neil for taking care of us!
Stayed 3 nights in Mar 2024