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Get an overview of this hotel
3-star National Park Village motel walkable to Tongariro National Park

Popular property highlights

Laundry facilities
Babysitting or childcare (surcharge)

Location

This family-friendly National Park Village motel is located in a national park, 0.5 mi (0.8 km) from Tongariro National Park, and within 25 mi (40 km) of Whakapapa Ski Area and Tongariro Alpine Crossing.

Property Features

Along with a spa tub, this motel has a microwave in a common area and a refrigerator in a common area. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.

Room Amenities

All 25 individually decorated rooms feature free WiFi and room service.

Languages Spoken

  • English

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Standard Room, 1 Bedroom, Shared Bathroom, Garden View

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$60* Per night/room Jun 22 - Jun 23

Executive Apartment, 2 Bedrooms, Kitchen, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Comfort Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Double Room, 1 Double Bed, Private Bathroom, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Bed in Shared Dormitory (Shared Bathroom)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Spa fee: NZD 5.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 19 for adults and NZD 19 for children (approximately)
  • Late check-out fee: NZD 55.00 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 8 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services. Reservations can be made by contacting the motel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Individually-wrapped food options are available for breakfast and lunch.

Enhanced food service safety measures are in place.

Hotel Names

  • Plateau Lodge
  • Plateau Lodge National Park Village
  • Plateau National Park Village
  • Plateau Lodge Motel
  • Plateau Lodge National Park Village
  • Plateau Lodge Motel National Park Village

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Property Features

Plateau Lodge features a spa tub, a terrace, and tour/ticket assistance. This family-friendly motel also offers gift shops/newsstands, a garden, and a fireplace in the lobby. The property has a front desk available during limited hours. A total renovation of this property was completed in February 2020.

Plateau Lodge has designated areas for smoking.

  • Children's games
  • Children's toys
  • Ski passes available
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Year Built - 1993
  • Babysitting or childcare (surcharge)
  • Infant/toddler toys
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Gift shops or newsstand
  • Shared microwave
  • Designated smoking areas
  • Shared refrigerator
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 25
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Garden
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Room Amenities

Plateau Lodge offers 25 accommodations. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Local maps
  • Electrical adapters/chargers

Internet

Available in all rooms: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Spa Services

  • Massages
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the motel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Hotel Reviews

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