This family-friendly National Park Village motel is located in a national park, 0.5 mi (0.8 km) from Tongariro National Park, and within 25 mi (40 km) of Whakapapa Ski Area and Tongariro Alpine Crossing.
Along with a spa tub, this motel has a microwave in a common area and a refrigerator in a common area. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
All 25 individually decorated rooms feature free WiFi and room service.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Check-in time ends at 8 PM
Minimum check-in age is: 18
Check-out time is 10 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch.
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Number of children who can stay free - 2
No gap period between guest stays
Reservations are required for massage services. Reservations can be made by contacting the motel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Individually-wrapped food options are available for breakfast and lunch.
Enhanced food service safety measures are in place.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Plateau Lodge features a spa tub, a terrace, and tour/ticket assistance. This family-friendly motel also offers gift shops/newsstands, a garden, and a fireplace in the lobby. The property has a front desk available during limited hours. A total renovation of this property was completed in February 2020.
Plateau Lodge has designated areas for smoking.
Plateau Lodge offers 25 accommodations. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Available in all rooms: Free WiFi
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the motel include a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.