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Get an overview of this hotel
3-star National Park Village lodge with in-room kitchenettes

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property

Location

Situated in a national park, this lodge is 9.5 mi (15.3 km) from Tongariro National Park Whakapapa Visitor Centre and 9.7 mi (15.5 km) from Taranaki Falls. Whakapapa Ski Area is 13.8 mi (22.3 km) away.

Property Features

Laundry facilities, express check-out, and a garden are available at this smoke-free lodge. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area.

Room Amenities

All 12 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and patios. Guests will also find dining areas, Smart TVs, and electric kettles. Housekeeping is available once per stay.

Languages Spoken

  • English

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Panoramic Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Chalet

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Policies

Payment types

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11:00 PM

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are not provided with hand sanitizer

Private entrance

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Alpine Chalets Lodge National Park Village
  • Alpine Chalets National Park Village
  • Alpine s National Park ge
  • Alpine Chalets Lodge
  • Alpine Chalets National Park Village
  • Alpine Chalets Lodge National Park Village

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Property Features

Alpine Chalets features barbecue grills, ski storage, and a garden. Public areas are equipped with complimentary wireless Internet access. This business-friendly lodge also offers a picnic area, laundry facilities, and express check-out. Onsite uncovered self parking is complimentary.

Alpine Chalets is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Ski storage
  • Luggage storage
  • Laundry facilities
  • Uncovered parking
  • Express check-out
  • Total number of rooms - 12
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Garden
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Room Amenities

Alpine Chalets offers 12 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to patios. Accommodations at this 3-star lodge have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. This National Park Village lodge provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

  • Air conditioning
  • Television
  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Kitchenette
  • Patio
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Shower only
  • Separate dining area
  • Free WiFi
  • Housekeeping - once per stay
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bathrooms - 1
  • Smart TV
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Free bicycles nearby

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