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3-star Natal hotel in Ponta Negra

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
24-hour front desk

Location

This family-friendly Natal hotel is located near the beach, within 1 mi (2 km) of Artesanato Villarte Shops, Ponta Negra Beach, and Morro do Careca. Craft Fair of Ponta Negra and Frasqueirao Stadium are also within 1 mi (2 km).

Hotel Features

Along with a full-service spa, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a children's pool, and concierge services are onsite.

Room Amenities

All 24 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include safes, showers, and phones.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 40 per person (one-way)
  • Airport shuttle fee per child: BRL 40 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 5:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Pets allowed (no fees)

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets stay free
  • 1 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Chalet Suisse Aparthotel
  • Chalet Suisse Aparthotel Natal
  • Chalet Suisse Natal
  • Chalet Suisse Hotel
  • Chalet Suisse Natal
  • Chalet Suisse Hotel Natal

Hotel Amenities

Property Features

In addition to a full-service spa, Chalet Suisse features an outdoor pool and a children's pool. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Chalet Suisse has designated areas for smoking.

  • Barbecue grill(s)
  • Cruise terminal shuttle (surcharge)
  • Picnic area
  • Bar/lounge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Full-service spa
  • Beach shuttle (surcharge)
  • 24-hour front desk
  • Tours/ticket assistance
  • Meeting rooms
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Outdoor pool
  • Food and water bowls
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • RV, bus, truck parking (surcharge)
  • Concierge services
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 24
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Room Amenities

Chalet Suisse offers 24 air-conditioned accommodations with safes. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Free WiFi
  • Grab bar - near toilet
  • Hair dryer (on request)
  • Daily housekeeping
  • Phone
  • Towels provided
  • Linens provided
  • Private bathroom
  • In-room safe
  • Room service (limited hours)
  • Shower only
  • Wheelchair accessible
  • Television
  • Cable TV service

Parking

Free self parking , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath.

The spa is open daily.

  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Nearby Activities

An outdoor pool and a children's pool are on site.

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