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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Iron/ironing board, free WiFi
Breakfast and dinner served, local and international cuisine
Iron/ironing board, free WiFi
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
$81
Dec 15 - Dec 16

Explore the area

View in a map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Place, Nasu Rindo Lake
    ‪9 min walk‬
  • Place, Nasu Trick Art Museum
    ‪20 min walk‬
  • Place, SL Land Museum
    ‪5 min drive‬
  • Airport, Fukushima (FKS)
    ‪55 min drive‬

Room options

View all photos for Classic Japanese Style Room

Classic Japanese Style Room | Iron/ironing board, free WiFi

Classic Japanese Style Room

7.4 out of 10
Good
(17 reviews)
  • 388 sq ft
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 2 Twin Beds

Iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(13 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Family Style Room

Classic Family Style Room | Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

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About this property

Grand Mercure Nasu Highlands Resort & Spa

4-star Nasu hotel close to Nasu Rindo Lake
A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. Housekeeping is available on request.
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to hot springs, Grand Mercure Nasu Highlands Resort & Spa features a sauna and a seasonal outdoor pool. 6 meeting rooms are available. This family-friendly hotel also offers a children's pool, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Grand Mercure Nasu Highlands Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Le　SENSORIEL - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

All inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le　SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3960 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 410 reviews
Rating 8 - Good. 160 out of 410 reviews
Rating 6 - Okay. 53 out of 410 reviews
Rating 4 - Poor. 17 out of 410 reviews
Rating 2 - Terrible. 7 out of 410 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rie

Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

Shuya

Traveled with family and small children
Disliked: Staff & service
宿泊、ありがとうございました。 プールと公園が併設しているので、小さい子供が遊ぶにはちょうどよくゆっくりした時間を過ごせました。レストランからの眺めがよく日没あたりは景色の変化が見れて大人も楽しめる時間です。 ホテル周辺や車ならハイランドパークに朝からいえるので、少し大きい子供でも楽しめる時間は作れると感じました。 一方でプールへの導線が悪いの案内が少なく確認することが多かったので部屋からの導線に合わせて見直してもらいたい、更衣室が衛生的にもよくないのでロッカーの位置やモノを置けるベンチや棚をつけてほしい。子どもがいる環境に合わないのでとても使いづらいと感じました。
Stayed 2 nights in Aug 2025

8/10 Good

Hisami

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Makoto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供連れで大変混んでいました。 子供が騒いでも気兼ねなく、お互い様で安心して楽しむことができました。 プール、室内遊び場、子供たちが喜んでいました。 大人たちはオールインクルーシブのお酒、ラウンジ、楽しめました。
Stayed 1 night in Aug 2025

8/10 Good

??

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がイマイチという口コミがあったが我が家はとても満足でした。プールも遊具も楽しめて夏以外にまた訪れたいと思います。
Stayed 1 night in Aug 2025

8/10 Good

yoshinobu

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

YOSHITSUGU

Stayed 1 night in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Takanori

Traveled with family and small children
Liked: Amenities, property conditions & facilities
素晴らしいホテルでした。ご飯も美味しい、色々な料理で食べきれないほどです。
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

エレベーター足りないでしょ

Stayed 1 night in Aug 2025

2/10 Terrible

EMI

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

KAZUYA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しい。種類豊富
Stayed 1 night in Aug 2025

8/10 Good

Chiharu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さい子どもたちが飽きずに2泊することができました。
Stayed 2 nights in Aug 2025

6/10 Okay

CHIEKO

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
部屋はきれいでベッドも人数分あり快適に過ごせました。お風呂近くのリラックススペースがありお風呂上がりに扇風機があるとゆっくりできたと思いました。朝のバイキングは入るのに並んで時間がかかり食べる時間が少なくなったのが残念。メニューはアルコールも含まれたバイキングでお得感ありでした
Stayed 1 night in Aug 2025

8/10 Good

Maki

Traveled with family and small children
Liked: Cleanliness, amenities
子連れに優しい宿。 2泊したが、ビュッフェは同じメニューだったので飽きるかも知れません。 室内遊び場があるので室内プールがあると尚いいなと思いました！ 朝風呂の時間が6時からなので、もう少し早いとおひとり様お風呂いけていいなと思いました。
Stayed 2 nights in Jul 2025

10/10 Excellent

Makoto

Liked: Amenities
オールインクルーシブがありがたい
Stayed 2 nights in Aug 2025

8/10 Good

Gensui

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

???

Traveled with family and small children
プールがありとても良かったが、ロッカールームが狭すぎる
Stayed 1 night in Jul 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Orie

Disliked: Property conditions & facilities
初めて宿泊しましたが、とても良いホテルでまた泊まりたいと思いました。ただ一つ、洗濯機と乾燥機の数が宿泊客に対して少ないのが残念。子供が4人なので洗濯と乾燥ができるのは帰ってから楽！と思い、なんとか洗濯はしましたが乾燥機がなかなか空かず…0時近くまで待ったのですが、結局かけられず。ランドリーの施設がもう少し充実するともっともっと快適になるかと思います。
Stayed 1 night in Aug 2025