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Nangyuan Island Vacation Packages

House keeper was amazing

Perfect location within walking distance to main strip

We loved our stay staff where very helpful

Fabulous stay, wonderful location, amazing staff, lovely villas. Highly recommended

In summary, disappointing. A stunning hotel that could easily have received 5 stars. But with a lack of understanding of hospitality and poor customer service, they don't even deserve 1 star. The breakfast is good, fresh and delicious, but the area is tiny, which is not always pleasant to take food and there is no room for all guests, so they have to wait or sit in the sun without shade. The worst was the pool area, where it turns out you are not allowed to bring your own water, drinks or food and you are required to purchase everything from the restaurant at the pool. The highlight was that there are luxurious seating areas with sofas or a view of the sea and the pool, but they have a minimum fee of 5,000-8,000 baht per table. I have never encountered a hotel that on the one hand advertises the hotel's facilities on its website and boasts about them, and on the other hand requires the customer to pay if they use them. The few free places in the pool are very few and in a back location and single chairs, usually without shade. In conclusion, it's a real disappointment to give such an expensive and luxurious hotel 1 star, but they brought it on themselves by trying to combine a hotel with a beach club - a combination that didn't work out so well.

The staff members of the property are excellent. They are very helpful and attentive to our needs. My family agrees that they deserve the best comment here. The property is running a little dated, some furniture are not in perfect condition, but they are all functional. The pool is perfect, the live-in staff cleans the pool everyday and they even tell you when they have put in chlorine. Thumbs up! We asked the staff/chef to cook dinner for us (4 nights out of 5), the food are superb and no bother for us to think what to have for dinner. The chef surprised us by cooking different style of Thai food and the mango sticky rice for dessert was really a highlight of the dinner. This property is located at the hilltop and the view is stunning. You will need to hire rental cars for transportation but all is worth. Overall, we had very great time staying in this property and we will definitely come back in the future.

Highly recommend the Suite (Holiday Sea View)-the view is impeccable. Lots of stairs though, but thankfully staff carries your bags to and from the room. It’s a little farther from the shopping/nightlife, but this makes for a quiet escape.