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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Couples treatment rooms, body treatments, aromatherapy
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Exterior
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

$162
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Place, Rathtrevor Beach Provincial Park
    ‪8 min drive‬
  • Place, Parksville Beach
    ‪11 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪47 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Pacific Shores Resort & Spa

3.5-star Nanoose Bay hotel close to Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a hot tub, a sauna, and a fitness center. Complimentary covered self parking is available on site.

Pacific Shores Resort & Spa has designated areas for smoking.

Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 291 out of 764 reviews
Rating 8 - Good. 270 out of 764 reviews
Rating 6 - Okay. 114 out of 764 reviews
Rating 4 - Poor. 59 out of 764 reviews
Rating 2 - Terrible. 30 out of 764 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kyla

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Shane, Surrey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The great: location and amenities (e.g., pool, hot tubs, kayaking, etc.). The average: room was in rough shape, bed not comfortable. The poor: paper thin walls that you can hear "everything", and our luck a loud group of 6 was next to us (4 per room.... ya sure).
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hunter

Stayed 2 nights in Jun 2025

2/10 Terrible

Nathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommended- not spa like at all. Very deceiving
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

4/10 Poor

Joe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
No AC, paper thin walls, bathroom smelled like mold.
Stayed 1 night in Jul 2025

6/10 Okay

Patrick

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The pool, hot tub, beach access, staff were great. Our room was in need of a renovation, bathroom tiles had mold, the cabinet was warped from water damage and the lack of air conditioning made our stay not very enjoyable. We acrually left a day early.
Stayed 2 nights in Jul 2025

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful grounds, but the rooms are a bit small and tired. Not big enough for a family as the pullout bed is awful so it really only sleeps 2 comfortably. The big downside to staying here in the summer is the fact that there is NO AIR CONDITIONING. Overall this was a bit of a regretful booking. We like that it’s pet friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot to stay in Parksville.
Stayed 1 night in Jul 2025

8/10 Good

Albert

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms was decent, kitchen was under stocked to be useful. The cleanliness of the washroom was not very good. The toilet was a mess. No A/C so if it’s hot you feel it. Pool and grounds are very nice and the restaurant was good with a great patio facing the ocean. It’s nice to sit out on the lawn at night by the ocean
Stayed 3 nights in Jul 2025

8/10 Good

Carrie

Stayed 2 nights in Jul 2025

6/10 Okay

Todd

Stayed 2 nights in Jun 2025

10/10 Excellent

nadia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious. Loved outdoor hot tub. Quiet, clean, convenient, view of ocean.
Stayed 3 nights in Jul 2025

2/10 Terrible

Qiao

Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family getaway

The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kasey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and ocean views!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was great. Lovely beachside views. Great pool and beautiful hot tub. Room was clean and nice and front desk was helpful. Bed was springy and squeaky but bearable. Other than that wonderful stay
Stayed 1 night in Jun 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, great amenities

We stayed Pacific Shores for the amenities the beautiful grounds, the beach, the outdoor hot tub, pool and indoor hot tub. Rooms pretty standard hotel room with a microwave.
One BR suite
Room balcony
Beach access
Beach
Stayed 2 nights in Jun 2025

10/10 Excellent

Chuck

Stayed 3 nights in Jun 2025

8/10 Good

Brenda

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Property location, lots to do on property. Lack of AC could have been a problem when it gets real hot out. Balcony was a bit small and the neighbor could view directly in the room if they wanted to. Dark out drapes on main window would be a nice addition.
Stayed 3 nights in Jun 2025

6/10 Okay

Madison

The power went out in the night for 3 to 4 hours and during that time of security, alarm went off so loudly, we could hear it from our room. It beeped every other second and was constant and loud. We couldn’t do anything about it because the front desk was closed at this time. There was no number to call in case of emergency and the phones did not work due to the power outage to even try to call the lobby, even if the lobby had been staffed, we let a staff member know upon our departure, and they were surprised and unsympathetic. We had a great day otherwise it’s just an unfortunate ending to what would’ve been a pleasant day.
Stayed 1 night in Jun 2025

4/10 Poor

grant

Traveled with partner
Disliked: Property conditions & facilities
The stove is very outdated. The patio screen was completely ripped. It was very hot when we arrived in our suite and it still taking a bit to cool down. Heat pump would be appropriate considering the amount of money we’ve paid almost $300 a night.
Stayed 1 night in Jun 2025