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The location of the place is amazing, close to the markets, food establishments, spas, and the river. My family loves the spacious rooms. But what I love about this place are the staff. They have been very helpful to me since I arrived and gave me great recommendations. Whatever is lacking in the place (which I didn't notice), the very good people working there are making up for it. Highly recommended if you're looking for a great experience with locals. It is not a 5-star hotel, but they have 10-star people working on this one.

Great location, amazing staff

Great hotel in good location The staff very helpful and the breakfast buffet delicious

The staff was so kind and accommodating.

Staff very nice and friendly Breakfast: ok Clean room: ok

Staff were excellent. The room I was given did not have a window or balcony so that was bad. Small room but clean and neat. Location was very good.

The best breakfast ever So good and everyone is so friendly Love this place 👏

This was one of my favorite hotels to stay in as the staff was so kind and helpful. They made sure to take care of me and I really appreciate all of their hospitality and hard work. The location is close to everything and the room was spacious and clean. I would definitely stay here again and if ever in Hanoi.