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The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5 star property

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Photo gallery for The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Breakfast, lunch, dinner served; pool views
Presidential Suite, 3 Bedrooms, City View | Living room | Flat-screen TV
Daily full breakfast (USD 20 per person)
Superior Suite | Living area | Flat-screen TV
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Gym
  • Pool
  • Room service
$71
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
Mwanzi Road, Westlands, Nairobi, Kenya, 606
  • Place, Westgate Shopping Mall
    ‪2 min walk‬
  • Place, Sarit Centre
    ‪3 min walk‬
  • Place, Oshwal Religious Centre
    ‪5 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 3 bedrooms, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

3 bedrooms, premium bedding, in-room safe, iron/ironing board

Superior Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

Presidential Suite, 3 Bedrooms, City View | Balcony

Presidential Suite, 3 Bedrooms, City View

  • 1851 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | 3 bedrooms, premium bedding, in-room safe, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Glam Hotel Nairobi, Near Westgate Mall, Westlands
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 18 reviews
Glam Hotel Nairobi, Near Westgate Mall, Westlands

About this property

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5-star hotel in Highridge
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Nairobi hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Landmark Bistro - This poolside bistro serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Landmark Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Landmark Suites Aparthotel Nairobi
Landmark Suites Aparthotel
Landmark Suites Nairobi
Landmark Suites
The Landmark Suites

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 46 out of 95 reviews
Rating 8 - Good. 30 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality was the best, one of the safest hotel to reside. Overall the stay and experience there was fantastic. Thank you Kenya!!!!!
Stayed 6 nights in Aug 2025

2/10 Terrible

Lorna

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Noisy all day

The hotel is next to the construction site That means from 7:30 am to 5 pm when there is no sun light they stop I was woken the second day and I complained to the hotel They gave me another room which they said is in the back But it still very noisy Is just opposite the room I had before I think hotel .com should have been note so No one will experience like I do
Stayed 4 nights in Aug 2025

6/10 Okay

Victoria

Liked: Cleanliness
What was shown as advertisement is not what I saw in my suite. False advertising, specifically I was shown a balcony for my room but there was no balcony. My view was a rooftop for another building that was lower that had lines of clothes hanging from them. Every week day, I heard a lot of construction machines. I did not go out all the time so it was loud and annoying. Though it had a full kitchen, there were no plate and eating utensils. The pots were very warm causing all good to stick to the pot. I bought food to cook that I could not cook because of this. Not good for cooking pancakes or anything that needed a coated pan or pot. Some of the furniture is too worn. It was very clean and the staff did a good job of cleaning each day. The staff provided items that I needed and eventually provided dinnerware and eating utensils with knives and spoons to cook. I will not stay here again. My observation are not as bad because I’ve been to Nairobi a lot and expect some things not to be according to American standards of a nice suite. I wish I could have gotten a monetary credit for these inconveniences. Perhaps that is possible since I purchase through your app. You really should send your reps to make sure what is being advertised is what is true. Apparently, you have not. Thanks.
Stayed 7 nights in Jul 2025

10/10 Excellent

Shawn, Topeka

Liked: Cleanliness, staff & service, property conditions & facilities
The Landmark is a bit dated, but the apartments are spacious, clean, and well maintained. Excellent location, just down the block from Westgate Mall, with plenty of restaurants and shops within easy walking distance. One negative: The fitness room is barely usable. The bench was rickety and nearly falling apart, and there was one set of 10kg weights, no other sizes. Please upgrade!
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Narendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money hotel in heart of shopping centres

Extremely enjoyed the stay. Very helpful and friendly staff. Very clean and lovely terrace bar and restaurant.
Stayed 9 nights in Jul 2025

10/10 Excellent

Seyun

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

lawrence a

Stayed 3 nights in Jun 2025

8/10 Good

Witchious

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, but breakfast was very mediocre that is the only downside. Best Regards
Stayed 3 nights in Jun 2025

10/10 Excellent

Rene

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

Faridah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Alvis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities, great location. Staff attirude was great, no careless, always available and around. Superior value-for-money. Our expectations were low due to damaged ratings but only minor items behind 4-5* suites - sound isolatiion to outwards not perfect, aircon not at top performance and WiFi not stable.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience at Landmark Hotel

I had a wonderful stay. Timely Services and staff were supportive.
Stayed 3 nights in Mar 2025

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodation and even better service

When I saw Shah Karim Aga Khan’s picture as I entered the lobby I knew I’d have an amazing stay. Everything was perfect!
Stayed 3 nights in Mar 2025

8/10 Good

KIRK

Liked: Cleanliness, staff & service, property conditions & facilities
The room space and cleaness was wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

8/10 Good

Manickaraj

Business traveler
Disliked: Staff & service, property conditions & facilities

Need to improve a lot

Worst breakfast and service of laundry and kitchen is not clean. They served 4 days before Balck Forest cake which is totally terrible
Stayed 10 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Certainly recommended

Good hotel at a very convenient location. Rooms are spacious and comfortable. Enjoyed it really.
Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service
The size of the 2 bedroom suite was great and our house keeper, Marian was a joy and went above and beyond to make our stay memorable! Re facility, the fireplace didn’t work and one of the showers’ water would not get hot.
Stayed 7 nights in Jan 2025

6/10 Okay

Rene

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff are excellent
Stayed 19 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hassan, Nairobi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spacious, it's like being in an apartment but with hotel benefits
Stayed 1 night in Dec 2024