The hotel suite is more like a beachfront vacation home; what a huge, trendy, clean and comfortable ensuite unit! Just wanted to extend our appreciation to Clifford, the unit manager, for being hospitable and professional. We had to cancel a day of our booking due to an unexpected flight cancellation, not only was Clifford able to accommodate our needs, he even took the time to sort out the refund with a third party booking company.
A must stay hotel!
Traveller from Canada
Located in the heart of Nairobi, this luxury hotel is within a 10-minute walk of City Market, Teleposta Towers, and City …More
Lovely relaxing setting in a beautiful location with great facilities. The activities provided were good for kids and adults and the vast majoriy of staff were very helpful and friendly. Looking forward to returning next year.
Traveller from Ug
Kenya’s most popular and dynamic beach resort overlooks the sparkling white sands of Nyali Beach.Moored seven kilometres …More
I was day later then schedule . Floor was not clean, mini bar was not turn on. My bed was so high ,I thought I will have to use ladder. Pools ( two of them ), hotel staff and food are fantastic. But .. on a day I was going home I ask for help with my luggage nobody show up and I had to carry myself from third floor.
Traveller from Nevada, USA
Nestled on the beach, this Diani Beach resort is 1.3 mi (2.1 km) from Diani - Chale Marine National Park and Reserve and 9.7 …More
Everything was great until check out. I turned in my key, paid my balance for some sodas we bought and receipted a zero balance. Then we went to finish our lunch and leave. When we got to the main gate they said we needed a "clearance slip". I thought the guard meant receipt so I pulled it out of my luggage and showed her. But that wasn't what she wanted it was a "green clearance card" apparently they give at check out which they did not. So I had to drive back up the long drive only to find out they wouldn't clear me since they could not confirm my bill was paid via Expedia. When I checked in two days earlier I said my name and that I had booked through expedia and there was no problem, they had my reservation ready. So I was very surprised and frustrated that now they were saying bill wasn't paid. So I went back to my van got my computer to show them the email confirmation from expedia which showed dates and amount paid $562 "collected by Expedia". That did not satisfy the clerks. So I opened my online credit card and showed them the debit from Expedia on the day I booked it with ref numbers. They still weren't sure and had to call their home office in Nairobi. By now we were 30 min behind schedule to drive 4 hours back home. We live in Kenya and have resident rates. Finally they gave me my "green clearance card" 40 min after my first attempt to go. I forwarded Expedia email confirmation to their home office. The reservation manager Rose did email me this morning apologizin
Located in the mountains, this family-friendly hotel is within 20 mi (32 km) of Naivasha District Hospital, Kenya Wildlife …More
After a hectic drive from busy Nairobi this place is an absolute haven of beauty and tranquility.... if I lived in Nairobi I would be up there every chance I had. Can't recommend the setting, beautiful lodge building and the genuinely lovely staff any higher! Spoil yourself and book in to Aberdare... you will not be disappointed.
Traveller from Perth, West Australia
Situated in Nyeri, this golf hotel is within 12 mi (20 km) of Dedan Kimathi University of Technology, St. Peter's Anglican …More