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The Heron By Sarovar Portico India

4.0 star property

Choose dates to view prices

Photo gallery for The Heron By Sarovar Portico India

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Exterior
Serves lunch, dinner, and happy hour
Premium bedding, minibar, in-room safe, individually furnished
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Breakfast available
  • Room service
$98
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100
  • Place, Nairobi Hospital
    ‪10 min walk‬
  • Place, Uhuru Park
    ‪12 min walk‬
  • Place, University of Nairobi
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed | Living area | Flat-screen TV

Premier Suite, 1 Double Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Room 1 Double Bed, 24sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv

  • Sleeps 2

Superior Room 2 Single Beds, 24sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv

  • Sleeps 2

Junior Suite 1 Double Bed, 31sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv

  • Sleeps 3

Standard Room 2 Single Bed, 21sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv

  • Sleeps 2

Standard Room 1 Double Bed, 21sqm, Air Conditionned, Room Service, Tea And Coffee, Flat Screen Tv

  • Sleeps 2

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About this property

The Heron By Sarovar Portico India

4-star hotel in Kilimani
Along with 3 restaurants, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
The Heron By Sarovar Portico India offers 108 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
In addition to a children's pool and an outdoor pool, The Heron By Sarovar Portico India provides a health club and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Heron By Sarovar Portico India has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
BASHASHA - This coffee shop specializes in Regional cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
CASBAH - This bar serves lunch and dinner. Happy hour is offered. Open daily.
MDALASINI - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KES 2,000 for adults and KES 1,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BASHASHA
  • CASBAH
  • MDALASINI

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2000 for adults and KES 1500 for children
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Heron Portico
Heron Portico Hotel
Heron Portico Hotel Nairobi
Heron Portico Nairobi
Heron Hotel Nairobi

Reviews

The Heron By Sarovar Portico India Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 108 out of 315 reviews
Rating 8 - Good. 129 out of 315 reviews
Rating 6 - Okay. 54 out of 315 reviews
Rating 4 - Poor. 16 out of 315 reviews
Rating 2 - Terrible. 8 out of 315 reviews

Reviews

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Heron are second to none! Truly a home away from home!
Stayed 7 nights in Aug 2025

4/10 Poor

Patrick

Stayed 1 night in Jun 2025

8/10 Good

zohrab

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 1 night in Jun 2025

8/10 Good

Edward

Stayed 2 nights in May 2025

6/10 Okay

Mary, Silver Spring

Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Stayed 1 night in May 2025

8/10 Good

zohrab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tawanda

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamara

Traveled with group, Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at the Heron Hotel

Nice hotel, clean room. Good value for the price. The food was good. Great location, close to the city center. I stayed at the Heron for 11 days. I got to know some of the staff. Alex and Bob at reception were very kind, welcoming and helpful. The dinning/cafe staff, Daniel, Alex, Emily, Felix and Bashasha were courteous and friendly and great customers service. I would definitely stay at the Heron again.
Stayed 11 nights in Mar 2025

10/10 Excellent

Gregory

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

David, Ottawa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eliud

Stayed 1 night in Jan 2025

6/10 Okay

Vrashket

Stayed 1 night in Dec 2024

10/10 Excellent

saifour

Stayed 2 nights in Sep 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as above
Stayed 2 nights in Dec 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to stay, and great value for money.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Pool was warm in the morning, and Gym and Spa staff were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julius, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience
Stayed 3 nights in Oct 2024

6/10 Okay

Solomon

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The swimming pool was perfect, and the spa and gym staff very friendly. We will be back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Chani

Stayed 2 nights in Sep 2024

6/10 Okay

Solomon

Stayed 1 night in Sep 2024

10/10 Excellent

Aynan

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Stayed 3 nights in Sep 2024