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PrideInn Westlands Luxury Boutique Hotel

3.0 star property

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Photo gallery for PrideInn Westlands Luxury Boutique Hotel

Breakfast, lunch and dinner served
Deluxe Double Room, 1 Queen Bed, City View | Premium bedding, memory foam beds, minibar, in-room safe
Reception
Building design
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
$110
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Westlands Road, Westlands, Nairobi
  • Place, Sarit Centre
    ‪8 min walk‬
  • Place, Westgate Shopping Mall
    ‪13 min walk‬
  • Place, University of Nairobi
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2

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About this property

PrideInn Westlands Luxury Boutique Hotel

3-star Nairobi hotel, connected to a shopping center in Westlands
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
PrideInn Westlands Luxury Boutique Hotel offers 28 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool and health club at a partner property. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

PrideInn Westlands Luxury Boutique Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sayari- All Day Dining - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 2,100 for adults and KES 750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sayari- All Day Dining

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2100 for adults and KES 750 for children
  • Airport shuttle fee: KES 5000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Westlands
PrideInn
PrideInn Hotel
PrideInn Hotel Westlands
PrideInn Hotel Westlands Nairobi
PrideInn Westlands
PrideInn Westlands Nairobi
PrideInn Hotel Westlands
Prideinn Westlands Boutique
PrideInn Westlands Luxury Boutique Hotel Hotel
PrideInn Westlands Luxury Boutique Hotel Nairobi
PrideInn Westlands Luxury Boutique Hotel Hotel Nairobi

PrideInn Westlands Luxury Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 7 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 6 out of 72 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Epiphane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice. The facilities is excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindy

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

8/10 Good

Ibrahim

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay and would stay there again. The facilities and staff were fantastic.
Stayed 1 night in Mar 2025

10/10 Excellent

Demetrius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. This will be my first choice in Nairobi.
Stayed 4 nights in Mar 2025

10/10 Excellent

Leon

Stayed 4 nights in Mar 2025

10/10 Excellent

demetrius

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Prideinn is amazing. Me and my traveling companions will definitely return. The cleaning staff and concierge staff did a great job, the restaurant is also amazing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. The staff were excellent. The welcome juice was to die for. I ntended to stay longer but i was forced to move to a different hotel coz the IT department left all sports channels on mute over the weekend. And so i couldnt watch sports on mute in my room. I had to leave.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff excellrnt service
Stayed 1 night in Dec 2024

4/10 Poor

Joan Wandegi Nthiga, Harare

Stayed 2 nights in Nov 2024

10/10 Excellent

Sanjay, MOMBASA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for going around in Westlands.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Herish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernard

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very professional especially the front desk
Stayed 2 nights in Sep 2024

10/10 Excellent

Niya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Food was great. There is a bar next door that can get pretty lively at night with loud music so just FYI. I stayed in room 202 one night and needed ear plugs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small,quaint and clean hotel is located nearby plenty of malls and restaurants. There is actually a bar next door and a great Indian restaurant across from it as well. The staff and security here are absolutely lovely. Eunice at the front desk was very helpful. The restaurant had amazing chefs and food. I was blown away by the attentiveness of everyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
No major complaints. Mostly very good experience.Just late one night when I needed some drinking water in the room, the receptionist didn’t attend phone.. infact some picked the phone and hung up twice.. I had to go down to reception at 2 AM or there about get a bottle myself . Wouldn’t recommend the hotel taxi service as it’s way too expensive. Explore options.
Stayed 4 nights in Aug 2024

8/10 Good

Oluseyi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very helpful and polite. The ambience is very nice. However, breakfast menus can be improved on.
Stayed 5 nights in Jun 2024

10/10 Excellent

Pauline

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Can do better

Not so good. Too noisy at night as a result of an eaterly next door. Breakfast was not the best.
Stayed 3 nights in Dec 2019

8/10 Good

FromHarlem, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Ok and would come back to stay again. Staff were very nice.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019