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Hotel Mokka City

3.5 star property

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Photo gallery for Hotel Mokka City

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, soundproofing
LED TV
Restaurant
Exterior
LED TV

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
00000, Nairobi, Nairobi County
  • University of Nairobi
    ‪7 min walk‬
  • Uhuru Park
    ‪10 min walk‬
  • Kenyatta International Convention Centre
    ‪10 min walk‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hotel Mokka City

3.5-star hotel in Nairobi Central
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Change of towels is available on request.
Hotel Mokka City offers 27 accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Nairobi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Hotel Mokka City features concierge services, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access.

Hotel Mokka City is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 for adults and USD 5 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Mokka City Hotel
Hotel Mokka City Nairobi
Hotel Mokka City Hotel Nairobi

Hotel Mokka City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 42 reviews
Rating 8 - Good. 12 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lavinia

Stayed 2 nights in Oct 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. The staff and the management are open and try to meet your request. The place is clean and orderly. Food at the restaurant could be better but there are excellent dinning facilities all around.
Stayed 5 nights in Jun 2024

6/10 Okay

edgar aimé

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice but 70 IS a bit expensive... A bit of mosquitoes as well during the night. A|C Can help. No breakfast included. That surprised me But all the rest is perfect
Stayed 1 night in May 2024

10/10 Excellent

Ward

So nice
Stayed 1 night in Apr 2024

2/10 Terrible

STEPHEN

Disliked: Staff & service, room comfort

Book somewhere else

Second stay here either side of a safari. The first stay wasnt so good so before leaving I insisted on a better room with working AC on my return. I was given a slightly larger room but the AC was a portable unit, the vent pipe feeding into a box, just filling the room with even hotter air. The resteraunt was so slow the food was almost out of date when served, it was also the wrong meal. There were tremendous rains which flooding the building from the roof down. Its a tower block so it was chaos, staff were unable to do anything, there was so much water even the lifts failed which meant walking 15floors of stairs even carrying luggage. It was a complete shambles
Stayed 1 night in Mar 2024

6/10 Okay

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort

Ok room in a central position, hot and noisy

An ok overnight. Hotel is in a shared use tower, floors 13 & up. Room was small but functional however no AC which was very disappointing, the whole reason I was prepared to pay UK rates. The restaurant is super super slow and dependant on the chef turning up.
Stayed 1 night in Mar 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the CBD! Beautiful views of Nairobi and nice staff. Highly recommend.
Stayed 1 night in Mar 2024

8/10 Good

MOHAMED KASSIM

Stayed 10 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good but there are no ac in the room and it was hot at night
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay in the Heart of Nairobi

Stayed at the Mokka City hotel at the start and end of our safari. Chose this hotel as it was located in the heart of the city which allowed us to go exploring and get away from typical resort hotels. Our stay was great - comfortable hotel and central to everything. Oustanding staff - especially the guy in reception - super friendly and helpful. Looked after our bags when we were on safari. The hotel has a great cafe/restuarant - great staff, great food and real value for money. Will definitely stay here again when we return to Kenya.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location and Service

Great place to stay in the city centre. Excellnt staff and service.
Stayed 1 night in Dec 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Geoffrey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clearly not fresh with limited windows, no AC, wet bath room floor and toilet wasnt flashing. Alot of noise from external and bed wasnt fresh. Very dissatisfied
Stayed 1 night in Nov 2023

10/10 Excellent

Hitoshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel Mokka City. Check in was smooth, and security was downstairs to guide us to the elevator and the right floor as the hotel occupies a few floors of an office building. Location is very central. Great hospitality, comfortable rooms, and reasonably priced restaurant/cafe.
Stayed 1 night in Sep 2023

6/10 Okay

Angeth Acol De

Stayed 1 night in Sep 2023

10/10 Excellent

Suresh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 5/5*

Its Amazing stay and the staff are so friendly. You feel.home with hygiene well maintained. Chefs are too good and what ever they cook and serve they do with full heart. Except for lack of parking and a bit of crowed locality i gice full marks to this hotel
Stayed 3 nights in Sep 2023

8/10 Good

Marie-Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very conveniently located in city center. We stayed here twice during our trip in Sept 2023. Pictures are as advertised. Very safe! There are security guards at the entrance of the building and you need your key pass to enter your floor and room. Very clean and new. Rooms and washroom are spacious. Staff was very friendly and ready to accommodate anything. We ate at the restaurant a few times for convenience- clean, nice staff. Food was good, portions are big. Food is slow to arrive so make sure to give yourself enough time to order and wait. Two downsides: the elevators to the building are very slow and always packed. We found ourselves using the stairs a few times. There is a lot of noise from the city so if you are looking for a quiet place, this might be an issue. Rating this overall a five as I would recommend and would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marie-Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, busy area, room was clean and spacious
Stayed 1 night in Sep 2023

8/10 Good

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights stay in Nairobi

Very conveniently located in the heart of the CBD. The hotel is located on the 13th floor and above in a shared building. Stayed 3 nights and the room is of a decent size and very clean and new for the price. Breakfast is not included but you may get it at their dining hall or cafes within a short walk away. Many power points available for ease of charging devices. The drawback is there is some pub or disco nearby that is very noisy late into the early morning but the soundproof of the room is insufficient to insulate it completely.
Stayed 3 nights in Aug 2023

2/10 Terrible

Dennis, marietta

Stayed 1 night in Aug 2023

10/10 Excellent

Afton

Great restaurant, fresh, clean rooms with everything you need.
Stayed 2 nights in Jul 2023

10/10 Excellent

Han Sang

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very supportive and responsive. The location was great (although it could be not your option if you prefer a quiet place to a city center).
Stayed 2 nights in Jul 2023

10/10 Excellent

Han Sang

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, quality of service, and the hotel’s basic facilities. If you are interested in a quiet place, this hotel may not be the best one. But that is because the hotel is in the very center of the city, which will provide great convenience.
Stayed 6 nights in Jun 2023