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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Terrace/patio
Suite, 1 Bedroom (Panoramic View) | Living area | TV
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym
$80
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Place, Two Rivers Mall
    ‪1 min walk‬
  • Place, Funscapes Theme Park
    ‪2 min walk‬
  • Place, Rosslyn Riviera Mall
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Panoramic View)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Karura Forest View)

Premium Room, 2 Twin Beds (Karura Forest View) | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds (Karura Forest View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 2

View all photos for Standard Queen Room

Bathroom | Free toiletries, hair dryer, slippers, towels

Standard Queen Room

  • Sleeps 2

View all photos for Premium Room With 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room With 2 Single Beds

  • Sleeps 2

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2

1 Queen Premium Karura Forest View

  • Sleeps 2

Family Room

  • Sleeps 4

2 Twin Premium Karura Forest View

  • Sleeps 2

1 Queen Standard Karura Forest View

  • Sleeps 2

1 Queen Premium Room With Balcony & Ferries Wheel View

  • Sleeps 2

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About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

4-star Nairobi hotel connected to a shopping center, steps from Two Rivers Mall
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and 24-hour room service.
Holiday Inn Nairobi Two Rivers Mall by IHG offers 171 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Nairobi Two Rivers Mall by IHG features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 10 meeting rooms and coworking spaces. Event facilities measuring 237 square feet (22 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary secured self parking is available on site.

Holiday Inn Nairobi Two Rivers Mall by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Holiday Inn Nairobi Two Rivers Mall by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Reviews

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 85 out of 114 reviews
Rating 8 - Good. 16 out of 114 reviews
Rating 6 - Okay. 5 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

Reviews

10/10 Excellent

JONATHAN, Cookeville

Business traveler
Liked: Cleanliness, amenities
Perfect
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Kimani and staff (Violet, restaurant staff, checkin, security and housekeeping ) were excellent. We had an unfortunate issue with access to the room we had booked but they went above and beyond in making up for the problem.
Stayed 3 nights in Aug 2025

2/10 Terrible

Hassan, Jeddah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The iron in the room 240 was faulty and had brown plaques on it. It spoiled my expensive shirt when I tried to iron it. I complained to the reception and also emailed the management twice but nobody heeded to it. The hotel is good and the location is excellent. My rating is based on the poor customer service and the fact they destroyed my expensive shirt.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zeid, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and clean hotel. Quiet and pleasant rooms, Loved the Bathroom design and color and inside room too. Nice restaurant and absolutely amazing staff. Had a great stay
Outside Entrance
Outdoor Area
Outdoor Area
Out Door Area
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonny

Stayed 1 night in Aug 2025

10/10 Excellent

Yusr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope you can manage an entrance beside the parking kindly
Stayed 5 nights in Aug 2025

8/10 Good

Houssein

Stayed 4 nights in Aug 2025

6/10 Okay

Milind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are pretty small. Everything else is ok.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay. Fabulous staff and food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arwa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and calming environment
Stayed 6 nights in Jul 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
We are a famiyl of three with a 10 year old son; it was a great stay. specially after the Masai trip.
Stayed 1 night in Jun 2025

8/10 Good

Tonya

Stayed 4 nights in Jun 2025

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stay here all the time when I’m Nairobi. It is the only place I recommend. I only have one thing I would like to see changed and that is the strength of the internet and the television stations. That is the only disappointment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel, Syracuse

Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Stayed 2 nights in Jun 2025

10/10 Excellent

henry

Traveled with partner
Liked: Amenities
Very professional and friendly customer service. The agents go over and above helping guests
Stayed 3 nights in May 2025

10/10 Excellent

Tonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Appreciation

It was customer loyalty appreciation and the staff went above and beyond to make us feel so blessed.
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, nice rooms, and good A/C

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amir, Cairo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Odunayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had an awesome stay at Holiday Inn Two Rivers! I’ll definitely be back next time I’m in Nairobi. The area felt super safe, which was a big plus. They cleaned my room every day, and the staff were all really friendly and helpful. The best part? It’s right inside Two Rivers Mall, the biggest mall in East Africa! I didn’t even need to leave the mall. Everything I wanted—from shopping to restaurants and even a nail spa—was right there. Plus, it’s close to Nairobi National Park for some cool wildlife adventures. Honestly, it’s the perfect spot for a getaway!
Stayed 5 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience. It was an enjoyable stay. The staff was very nice and very professional, made our stay very pleasant, and I'm grateful for that. The food was excellent. I enjoyed every day that we ate there. Giving a shout out to the second shift chef ian in displaying his expertise in great, tasting food and appearance. The whole staff took part and making our time here a great and rememberable stay. Thank you for the great hospitality.
Stayed 16 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel - we'll stay again

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.
Stayed 9 nights in Apr 2025