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Hakuba Sunvalley Hotel

3.0 star property

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Breakfast and dinner served
Family Suite, Non Smoking, Annex Building (Special Japanese-Western room) | In-room dining
Family Suite, Non Smoking, Annex Building (Special Japanese-Western room) | In-room safe, desk, free WiFi
Snow and ski sports
Family Suite, Non Smoking, Annex Building (Special Japanese-Western room) | In-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
$330
Dec 17 - Dec 18

Explore the area

View in a map
26031 Kamishiro, Hakuba, Nagano, 399-9211
  • Place, Hakuba Goryu Ski Resort
    ‪1 min walk‬
  • Place, Hakuba 47 Winter Sports Park
    ‪3 min drive‬
  • Place, Hakuba Green Sports Park
    ‪3 min drive‬

Room options

View all photos for Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)

Family Suite, Non Smoking, Annex Building (Special Japanese-Western room) | In-room safe, desk, free WiFi

Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Superior Room, Non Smoking, Annex Building (Japanese-Western room)

Superior Room, Non Smoking, Annex Building (Japanese-Western room) | In-room safe, desk, free WiFi

Superior Room, Non Smoking, Annex Building (Japanese-Western room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Twin Room, Non Smoking, Annex Building (Western-style room)

Twin Room, Non Smoking, Annex Building (Western-style room) | In-room safe, desk, free WiFi

Twin Room, Non Smoking, Annex Building (Western-style room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking, Annex Building (Western-style room)

Double Room, Non Smoking, Annex Building (Western-style room) | In-room safe, desk, free WiFi

Double Room, Non Smoking, Annex Building (Western-style room)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room)

Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room) | In-room safe, desk, free WiFi

Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Triple Room, Non Smoking (Main bldg with loft, Japanese Western)

Triple Room, Non Smoking (Main bldg with loft, Japanese Western) | In-room safe, desk, free WiFi

Triple Room, Non Smoking (Main bldg with loft, Japanese Western)

  • 237 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

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About this property

Hakuba Sunvalley Hotel

3-star Hakuba hotel steps from Hakuba Goryu Ski Resort
With direct access to the slopes, Hakuba Sunvalley Hotel makes guests feel at home with amenities like a restaurant, ski storage, and complimentary wireless internet access. Housekeeping is available once per stay.
Hakuba Sunvalley Hotel offers 25 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 9:00 AM and 11:00 PM.
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hakuba Sunvalley Hotel helps provide the perfect winter holiday with ski storage and ski equipment rentals.

The hotel offers a restaurant. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

Hakuba Sunvalley Hotel is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Onsite venue - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily Taiwanese breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,500 for adults and JPY 1,000 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,000; reservation required

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Hot spring
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's toys
  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Spa

  • Hot spring
  • Hot springs open from 9:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check in by 6:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Taiwanese breakfast: approximately JPY 1500 for adults and JPY 1000 for children
  • Hosted evening meal: JPY 4000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 9:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakuba Sunvalley Hotel Hotel
Hakuba Sunvalley Hotel Hakuba
Hakuba Sun Valley Hotel Annex
Hakuba Sunvalley Hotel Hotel Hakuba

Hakuba Sunvalley Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it! The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive. We will definitely be staying here again next season!
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Feb 2025

10/10 Excellent

Holly

Stayed 4 nights in Feb 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Terrific location and friendly staff

Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful.
Stayed 5 nights in Feb 2025

8/10 Good

Carolyn R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy meals at the hotel!

Food was wonderful! Japanese style breakfast available and other delicious foods as well. Dinner had hot pot style dish as well as other buffet style foods.
Stayed 3 nights in Feb 2025

6/10 Okay

Rob C

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Meh facility/Great staff

If you need a place to stay and there’s nothing else available this will do. The main light switch as you enter our room was kept on with a toothbrush stuck into the socket LOL. Great staff! Excellent service from the front desk but it’s a rundown older Hotel that basis its prices off of convenience to the beginner lift.
Stayed 2 nights in Feb 2025

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rees

Stayed 7 nights in Jan 2025

6/10 Okay

Snezana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Ski Slopes outside your door.
Stayed 4 nights in Jan 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for skiing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying right on the snow - ski in ski out was fantastic! Not many dining options at night so either eat early or get shuttle into echo land
Stayed 6 nights in Jan 2024

8/10 Good

Simplicio Jr Amorillo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Lauren

Stayed 4 nights in Dec 2023

10/10 Excellent

Yuen Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent location in the iimori area.
Stayed 3 nights in Feb 2023

10/10 Excellent

RAJITHA MILINDA, CHUO KU

Traveled with group
Liked: Cleanliness, staff & service, amenities
Awesome staff. Right in front of chair lift. Can’t go wrong with this place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly Chinese and Vietnamese staff that provided excellent service! Breakfast area is very cold, but there is an entertainment room where groups can relax.
Stayed 2 nights in Feb 2020

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo ski trip

The front desk personnel was accommodating. She helped me take the snowboard bag into my room. She also helped me take my luggage outside the building when I was waiting for my ride. However, the WiFi didn't work when I was there. The room was clean and well kept, if not for the WiFi.
Stayed 1 night in Jan 2020

10/10 Excellent

WEI-CHENG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Warren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

しんいち

Liked: Staff & service
Stayed 5 nights in Dec 2024

2/10 Terrible

あつし

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Agnes

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
十分近雪場，地點方便，員工友善。
Stayed 2 nights in Dec 2024

8/10 Good

Kazunori

Liked: Cleanliness, staff & service, amenities
I arrived at 9pm. All I need was bed, so it's necessary and sufficient.
Stayed 1 night in Oct 2024

8/10 Good

??

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食べ物が美味しかったです。 スタッフさんも親切でとっても良かったです。
Stayed 1 night in Feb 2023