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Fantastic service. Would do better with a variety of food to choose from

The concierge Lucas was maybe the best part of it all. We got the 2 bedroom suite. It was huge and the aircons worked well enough (rare in Europe.

Staff was really lovely and helpful. The hotel was very nice and in an incredible location, close to everything.

Très bien situé , belle vue sur la ville par contre le bruit des bus et tramways étaient très fort.

Location is in the middle of the old town right next to one of the plazas where markets and festivals can be held. Only 10-15 min walk from Bern train station. Across from Starbucks if you care for it. And no worries, no all-night loud music like some cities in Europe. Everything is packed up by 6-7pm. My room was small but comfy and enough for my needs. Would love to have a refrigerator in the room, but the communal refrigerator and the shared kitchen were great (everyone/all guests were respectful during my trip except a few who left their used dishes in the sink.) Extra love for the roofdeck where you could watch sunset with a 360 degree view. All staff members were very helpful and gave me a bunch of good ideas to enjoy my Swiss journey. The hotel setup is unique: self checkin via mobile phone (with staff assistance if needed). So, make sure you have your phone services ready.

Wonderful stay. Super easy check in on your phone, wonderful room, nice communal space, sparkling water on tap and complementary nespresso pods, and right next to the station. Would definitely stay here again if returning

Hapimag really knows what travelers need, hotel plus apartment. The amenities and staffs are the best in Europe so far we have traveled. We will stay again in one of Hapimag and let our friends and families know about this hotel in Europe . Danke schoen!

This is a nice hotel in a good location. The rooms are small, however, and there isn't any air conditioning. However, this is typical in Swiss hotels. It was very quiet, and the beds were comfortable.