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Hotel Kaiserhof

4.5 star property

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Photo gallery for Hotel Kaiserhof

Superior Double Room | Premium bedding, in-room safe, individually furnished, desk
Exterior
Lobby
Lobby
Suite, 1 Bedroom | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Bahnhofstr. 14, Münster, NW, 48143
  • GOP Variety Theater
    ‪2 min walk‬
  • Münster Cathedral
    ‪11 min walk‬
  • Halle Muensterland Exhibition and Congress Centre
    ‪14 min walk‬
  • Münster (FMO-Münster - Osnabrueck Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually furnished, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 270 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Twin Bed

Premium bedding, in-room safe, individually furnished, desk

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(4 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room, 1 Large Twin Bed

Superior Single Room, 1 Large Twin Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Single Room, 1 Large Twin Bed

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Kaiserhof

4.5-star Münster hotel, connected to a shopping center in Innenstadtring
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking.
Hotel Kaiserhof offers 100 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Münster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaiserhof SPA. The spa is open daily.
Hotel Kaiserhof features a full-service spa, 2 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 8 meeting rooms. This luxury hotel also offers spa services, a library, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Kaiserhof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Gabriels - This restaurant specializes in Regional cuisine and serves dinner only.
Bar & Lounge Barachiels - This bar specializes in international cuisine and serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Lounge Barachiels
  • Gabriels

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 15 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Kaiserhof Münster
Hotel Kaiserhof Muenster
Kaiserhof Muenster
Kaiserhof Münster
Hotel Kaiserhof Hotel
Hotel Kaiserhof Münster
Hotel Kaiserhof Hotel Münster

Hotel Kaiserhof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 302 out of 601 reviews
Rating 8 - Good. 220 out of 601 reviews
Rating 6 - Okay. 58 out of 601 reviews
Rating 4 - Poor. 15 out of 601 reviews
Rating 2 - Terrible. 6 out of 601 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Gainesville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and safe area but the train station area has some people who are loitering. Not unusual for Germany
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Davide

Stayed 2 nights in May 2024

10/10 Excellent

Max, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was excellent. I made good use of the gym spa. It is near the central station which is convenient and has a car park at the back. The old town is about a 5-10 minute walk away and is very pretty. Overall, I would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Virginia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Shopping Centre, eat out food, HBF all within walking distance. Great breakfast, fantastic friendly and helpful staff, BEAUTIFUL CITY
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across from the train station, walking distance to the cathedral and lake
Stayed 2 nights in Aug 2023

8/10 Good

Helio, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
No coverage parking
Stayed 1 night in Jul 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jun 2023

10/10 Excellent

MAUREEN

Stayed 1 night in May 2023

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness
This is my second visit to Hotel Kaiserhof and I will return for sure. It’s a very comfortable hotel and the staff are excellent. Thoroughly recommended.

8/10 Good

Igor

Stayed 1 night in Sep 2022

6/10 Okay

Kunal Tuljaram

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was clean and tidy.. but for the price it's horribly tiny claustrophobic space you get. Even the bathroom is such a crunch.. you can't raise your arms in the cubical. Horrible. And expensive.
Stayed 1 night in Sep 2022

10/10 Excellent

David, Taylorsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Kaiserhof is located directly in front of the main entrance to Münster's central train station (Westf-hbf). It is close to all the main attractions of the city; The historic main street, museums, great parks & gardens, historic churches, restaurants, university & bishop's palaces, etc. The spa is also great if you're looking to spend a relaxing afternoon/evening in. It looks like the building is undergoing a remodel -- at least of all of their premium rooms. Surprisingly, this was not too disruptive. The construction staff started late and ended early so as not to disturb guests. There is also a nice little library with local art and a fireplace in the event that you want to spend some time reading. The breakfast was included in our stay, though I understand this is not always the case. The atmosphere of the restaurant was very nice. The food presentation was excellent. The taste could stand some improvement (a few things were a bit too oily for my taste), but it is convenient and better than most hotel food. When we arrived for check-in (around 2:30 p.m.), our rooms were not ready. They were willing to find us another room, but we had planned to walk around anyway, so they just stored our bags and provided us with umbrellas. The only critique we had was with regard to the bathroom shower. It was clean, but there was some rust on the floor of the shower that made it look a bit dirty. All in all, though, it was a fantastic experience and we would stay there again.
Stayed 1 night in Apr 2022

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

6/10 Okay

Karl Peter

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2020

8/10 Good

Kate

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM WAS VERY CLEAN AND EVEN THE HOTEL IS NEAR TO THE TRAIN STATION IT WAS QUIET TOO.
Stayed 4 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Very nice room and gracious, helpful staff.
Stayed 1 night in May 2019