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Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Muenchen Hauptbahnhof

Daily buffet breakfast (EUR 14 per person)
Sports facility
Family Room, 2 Double Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Standard Room, 3 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Housekeeping
$97
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
Arnulfstr. 12, Munich, BY, 80335
  • Place, Karlsplatz - Stachus
    ‪9 min walk‬
  • Place, Theresienwiese
    ‪11 min walk‬
  • Place, Marienplatz
    ‪19 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪30 min drive‬

Room options

View all photos for Family Room, 2 Double Beds (Cozy Sitting Corner)

Family Room, 2 Double Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds (Cozy Sitting Corner)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Room

  • Sleeps 2

View all photos for Family Room With Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room With Two Double Beds

  • Sleeps 4

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Single Room

  • Sleeps 1

View all photos for Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner) | Miscellaneous

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

7.4 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

Standard Room, 3 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 3 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Bathtub

Comfort Room, 1 Double Bed, Bathtub | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Double Bed, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room With Queen And Single Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room With Queen And Single Bed

  • Sleeps 3

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Queen Room

  • Sleeps 1

View all photos for Family Room With 1 Double Bed And 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room With 1 Double Bed And 2 Single Beds

  • Sleeps 4

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About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

3-star hotel in Munich City Centre
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Sure Hotel by Best Western Muenchen Hauptbahnhof offers 138 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Sure Hotel by Best Western Muenchen Hauptbahnhof features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Munich hotel also offers a front-desk safe and an elevator. Parking is available onsite for a surcharge.

Sure Hotel by Best Western Muenchen Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotelbar - Onsite bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per night)
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 5 for children
  • A bar/lounge

Restaurants on site

  • Hotelbar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 5 for children
  • Self parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Sure Hotel by Best Western Muenchen Hauptbahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 240 out of 884 reviews
Rating 8 - Good. 353 out of 884 reviews
Rating 6 - Okay. 171 out of 884 reviews
Rating 4 - Poor. 74 out of 884 reviews
Rating 2 - Terrible. 46 out of 884 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Nadiya, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road was closed next to the hotel, no info on parking provided
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk staff Did not know nor remember breakfast was not included but directed by staff for breakfast. So we were surprised by the bill. It would be not know ahead of the charge and to be informed that we need to pay.
Stayed 1 night in Aug 2025

6/10 Okay

alix

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Family rooms on top floor

Good location, very clean but family rooms are on the top floor. Very hot and no air-conditioning also the lift doesn't go all the way to the top floor. The beds were very comfortable but the room was dated.
Stayed 1 night in Aug 2025

2/10 Terrible

Cherry Ann

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Stayed 3 nights in Aug 2025

6/10 Okay

Bonny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
AC barely worked, which was a bummer. It wasn’t terribly hot when we were there, so we survived. But if it had been hotter we would have been miserable. Staff was really great, and we were able to store our luggage easily in the luggage room. Bring a lock if you want to make sure it’s safe because other guests can access it.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room with huge bed. Tough to get to the bathroom without bumping into the tv. But very easy walk to Munich HBF
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Stayed 3 nights in Jul 2025

2/10 Terrible

Jeanne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No Air Conditioning!

92 degrees in Munich and the room had no air conditioning. It was unbearably hot in the room. I checked out and went 20 meters down to another hotel with air conditioning
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good. Great location
Stayed 1 night in Jul 2025

8/10 Good

Suting

Liked: Cleanliness
Close to train station.
Stayed 3 nights in Jun 2025

6/10 Okay

Helen

Ok for a night Very convenient for bus or train. Was very noisy- room was at front- and inadequate air conditioning. (Fan). Staff were friendly and helpful
Stayed 1 night in Jun 2025

6/10 Okay

Gordon

Liked: Cleanliness
next to train station. noise of trams passing hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Emmanuel Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Very convenient to transportation and sight seeing. Bathroom was very small.
Stayed 3 nights in Jun 2025

6/10 Okay

Kerry

Liked: Cleanliness
Great location straight opposite the HBF station. Room was on the top floor, if you have mobility problems let them know as the lift only goes up to the 6th floor and then you have to access the 7th by stairs. Room clean and comfortable bed just very warm room (you get a fan for that). Didn’t help that the family next door let their child into the corridor at 6am in the morning and they were banging the door constantly. Wi-Fi very hit and miss, kept going off. Didn’t have breakfast as plenty of shops nearby and you can get coffee etc.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Friendly and helpful, and knowing German helps a lot with communication.
Stayed 5 nights in Jun 2025

8/10 Good

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right next to the main-train-station - so you can hear the trains and the traffic around. However it is very convenient and our room was clean and spacious. It is an easy 10min walk to the Stachus and the city-center with lots of restaurants and shops.
Stayed 1 night in Jun 2025

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay here. The staff were very friendly and it was a good price for a Munich hotel. There was a small amount of mould around the window in our (small) room and the shower could have been better, but overall it was a nice enough room and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

y

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Eren

Disliked: Amenities
Stayed 2 nights in May 2025

10/10 Excellent

MONICA

Stayed 1 night in May 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Keibock

Stayed 1 night in May 2025

6/10 Okay

Yang

Just ok

Clean but too small n noisy
Stayed 2 nights in May 2025