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Mercure Hotel München Altstadt

3.5 star property

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Photo gallery for Mercure Hotel München Altstadt

Free daily buffet breakfast
Comfort Room | Pillowtop beds, free minibar items, in-room safe, desk
Reception
Standard Twin Room, 2 Twin Beds | Pillowtop beds, free minibar items, in-room safe, desk
Pillowtop beds, free minibar items, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Laundry
  • Housekeeping
$240
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
Hotterstr. 4, Munich, BY, 80331
  • Place, Viktualienmarkt
    ‪5 min walk‬
  • Place, Marienplatz
    ‪5 min walk‬
  • Place, Karlsplatz - Stachus
    ‪6 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Pillowtop beds, free minibar items, in-room safe, desk

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Pillowtop beds, free minibar items, in-room safe, desk

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Pillowtop beds, free minibar items, in-room safe, desk

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Pillowtop beds, free minibar items, in-room safe, desk

Comfort Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel München Altstadt

3.5-star hotel in Munich City Centre
This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a computer station, express check-in, and free newspapers are onsite. Housekeeping is available on request.
Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and minibars. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Mercure Hotel München Altstadt is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 40 per night); discounts available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 40 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Mercure Hotel München Altstadt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Property conditions & facilities, room comfort

Clean Quiet Convenient

Clean, comfortable, friendly, smaller rooms but looked newly renovated. On a quiet stree just a short stroll to Old Town Square. I would stay again. Breakfast was also good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Edward, Rock Hill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My son and I enjoyed our stay very much at the Mercure Hotel. The breakfast options were fantastic. The rooms were very clean. Staff was very friendly. There were complimentary drink options available to us each day in the room. Very convenient to the train and all the Marienplatz attractions.
Stayed 6 nights in Aug 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in Munich

Excellent location, the room is clean and the breakfast is really good. Free mini bar is a nice touch too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very helpful staff. Great breakfast room.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room, loved the free mini bar being offered, and the breakfast was everything we wanted from a German breakfast. Great for staying in the center of the city.
Stayed 2 nights in Jun 2025

10/10 Excellent

Debabrata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from Marienplatz and U & S Trains. Great location. Wonderful breakfast. Smooth check-in, prompt response from helpful and friendly staff. Minibar included. Enjoyed our stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hisham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, friendly staff and cleanliness. Thank you
Stayed 6 nights in Jul 2025

10/10 Excellent

Sumiko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Very convenient location, closer to the shops, the restaurants and S-bahn. The breakfast and fresh squeezed orange juice was very good. Definitely I will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in the centre of munich near marionplatz.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bradley, Carlsbad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, modern and quiet. The breakfast buffet was outstanding. Great location close to the central city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet , free minibar , free top shelf breakfast , free by bikes to use, giant TV , ice cold AC. Quick check inn. Minutes from Marienplatz .
Stayed 2 nights in Jul 2025

10/10 Excellent

Shen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for three nights. It is located in the center of the city. It is close to everything. It is very clean , quiet and safe. The staff were very friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
The two areas for improvement The bedrooms are ready for an upgrade The dishes in the breakfast buffet need to be replenished more often Otherwise everything was excellent and the staff was very welcoming and helpful
Stayed 6 nights in Jun 2025

10/10 Excellent

Joseph, Palm Springs

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, friendly staff and wonderful breakfast. We would go back to this hotel
Stayed 1 night in Jun 2025

8/10 Good

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was challenging.
Stayed 1 night in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Jun 2025

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, comfortable and convenient.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for tourism in Altstadt. Easy on line check in. Friendly staff. Simple spacious room. Excellent breakfast. Good budget value hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammera

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend this hotel. Within walking distance to many sites. Breakfast was AMAZING.
Stayed 5 nights in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Fred S.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location.
Stayed 3 nights in May 2025

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

alexei

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
conveniently located, very good breakfast, clean room. Just avoid room on the street side - could be noisy.
Stayed 2 nights in May 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was wonderful. We arrived in the morning and they kindly held our bags for us while we went out and toured. It is walking distance from all the main tourist attractions, shops, dining. The room was super clean, the bed was comfortable, with a firm mattress and the shower had good pressure and a comfortable back if you like to have a bath. I was pleasantly surprised by the free beer, Coca Cola and water in our mini fridge. The breakfast was delicious, especially the fresh squeezed orange juice. Parking was easy to find and offered at a discount. Overall, a wonderful stay and I would highly recommend.
Stayed 1 night in May 2025