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Mud Butte Vacation Packages

Good for one night

Everything was clean and staff was helpful. Breakfast had good variety and tasted good. but they need another coffee machine. It was always out and seating was limited in area.

Parking was good, biscuits was cold, gravy thick and warm. room wasn’t ready until after 4;00 pm . Then I got in there and it was half cleaned. Told staff and he was rude and offered me a soda and said that’s the best he can do . I wanted to cancel and leave. He said I wouldn’t advise you to do that because there’s no rooms left no where in Rapid . I asked for another room there and he said they were ALL full .

The staff were very friendly. The room was nice sized and served our family of 5 well during our stay. The breakfast was decent. The pool was not stocked with pool towels, and we had to ask for them each time. There were no garbage bags in the rooms, and the housekeeping staff said they didn’t have any. Overall it was a good stay, and we would definitely consider staying again.

Yes

Room was used and abused. Decor was very dark. Lamp flickered when you touched anything on the desk. Definitely ready for a renovation.

I recently stayed at the Travelodge at 1550 La Crosse St, Rapid City, SD and had one of the most disappointing hotel experiences I’ve had. Booked via third party and got a bare ground-floor room in terrible condition with a blood stain on the sheet. Staff moved us to room 234. Problems continued: room smelled so bad I used my own air freshener. We had to request hangers, soap, lotion and shower caps—none provided at first; they had no lotion or shower caps. No in-room safe. We had to carry all luggage up the stairs. Short drapes blew open with the AC, exposing the bed and letting in light. Pillows were high and hard, causing a headache. Next morning: no blow dryer or iron. Staff promised them “right away” but after 30 minutes my husband went downstairs to get them. We needed the advertised breakfast for our 7:15 a.m. tour shuttle. At 6:30 a.m. nothing was out, so we bought food elsewhere. When breakfast appeared it was sparse—not enough eggs, no tongs. Coffee dispenser was often empty. Getting a Do Not Disturb sign required tracking staff down after the front desk was empty and promises went unkept. This hotel is understaffed and poorly maintained. Rooms are unclean and under-equipped. We should get a refund for the four unused breakfasts, but they refused because of the third-party booking. I will never stay here again and cannot recommend it. Canadian Travelodges are far better. Frustrating start and end to our trip. Consider other options in Rapid City.