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Mercure Moulins Hotel de Paris

4.0 star property

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Photo gallery for Mercure Moulins Hotel de Paris

Meeting facility
Seasonal outdoor pool, pool umbrellas, sun loungers
Point of interest
Turkish bath, body wraps, body scrubs, facials, Ayurvedic treatments
Exterior

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
21, rue de Paris, Moulins, Allier, 3000
  • Maison Mantin
    ‪1 min walk‬
  • Moulins Cathedral
    ‪3 min walk‬
  • La Mal Coiffee Prison
    ‪3 min walk‬

Room options

View all photos for Standard Twin Room, 1 Double or 2 Twin Beds

Standard Twin Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room, 1 Double or 2 Twin Beds

8.8 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Mercure Moulins Hotel de Paris

4-star Moulins hotel steps from Maison Mantin
A full-service spa, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a seasonal outdoor pool are onsite. Housekeeping is available on request.
Mercure Moulins Hotel de Paris offers 30 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 82-cm LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Mercure Moulins Hotel de Paris features a full-service spa and a seasonal outdoor pool. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 4 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Mercure Moulins Hotel de Paris is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1834
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 0.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 8 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de Paris Moulins
Hôtel de Paris Moulins
Mercure Moulins Hotel Paris Opening May 2017
Mercure Hotel Paris Opening May 2017
Mercure Moulins Paris Opening May 2017
Mercure Paris Opening May 2017
Mercure Moulins Hotel Paris
Mercure Moulins Paris
Mercure Moulins Hotel de Paris (Opening May 2017)
Mercure Moulins Paris Moulins
Mercure Moulins Hotel de Paris Hotel
Mercure Moulins Hotel de Paris Moulins
Mercure Moulins Hotel de Paris Hotel Moulins

Mercure Moulins Hotel de Paris Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 122 reviews
Rating 8 - Good. 41 out of 122 reviews
Rating 6 - Okay. 9 out of 122 reviews
Rating 4 - Poor. 9 out of 122 reviews
Rating 2 - Terrible. 3 out of 122 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Hilary

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely and well appointed. Most staff spoke a little English so communication was not an issue. I liked having access to the spa however perhaps there should be one point of payment to prevent Being confused. There was no access to a restaurant which would have been nice to know at the time of booking.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant for dinner. No other comments I'm just adding the extra characters required
Stayed 2 nights in Jun 2019

4/10 Poor

john, cambridge

Disliked: Cleanliness, staff & service, property conditions & facilities

Wait till it's finished

We have stayed here before so were looking forward to a relaxing 2 days. WRONG! Restaurant closed, bar closed, pool closed, terrace and garden closed no air conditioning (waiting for an engineer). No facilities in the hotel at all. The staff were embarrassed. I complained that this info should have been posted on the website and they blamed someone else. Reception was left unattended at times and not all staff speak english. This is not a 4 star hotel and the listing is misrepresenting. We spoke to expedia and are waiting a response. The hotel offered to waive the parking charge (16 euros) which was an insult for the lack of facilities. I will escalate this further. Don't go!!!!!!!
Stayed 2 nights in Apr 2018

10/10 Excellent

James, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The hotel is centrally located and within walking distance of everything Moulins has to offer. We stayed on Sunday and the restaurant was closed as was most of the rest of the town, but a café steps from the front door was open. The room was fairly small but the splendid bathroom made up for it! The staff were courteous and helpful'

6/10 Okay

em, durham

Liked: Cleanliness, staff & service

more style than substance

excellent location in the town in an interesting building. Nice terrace. Very helpful staff. BUT we had to pay for parking! we had to ask for things at breakfast. Wifi not free. The main thing was the stuffiness of the room- a lot of space wasted with cushions etc and the air conditioning did not work

8/10 Good

julndy, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

It was a lovely surprise, I did not expect very much due to lack of research. Chose this hotel purely because it is next to the main tourist attractions in town. The build is a very well kept, stately period building, and the décor fits the period very well, and all the modern comfort is there too. Excellent bathroom with multi-functional shower, and heated towel racks, etc. The room is well lit, with various reading lights, bed, and pillows are comfortable, dressing gown and slippers are provided. However breakfast is quite ordinary, 16 euro/person, I suppose it is alright.

10/10 Excellent

Mike, Stratford upon Avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover

Very good exceeded expectations all-round. Very quiet comfortable room

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A jewel of a hotel at a great price

I was carried away by this newly renovated hotel, and would recommend it highly to anyone. Excellent location, beautiful hotel, with great rooms, very nice big bathroom, spacious room. Excellent helpful and engaging staff at reception, and an exceptional reasonable price . Ate at the restaurant and it was a great value, with excellent food (far surpassing a supposedly highly rated cuisine we had the night before elsewere). Can't praise this jewel enough

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 pour la beauté de l’hôtel.

Magnifique hôtel, hélas pour cette catégorie la chaîne Mercure n’est pas à la hauteur de l’endroit et du prix. Gros trous à l’entrée du parking privé payant 8€, très jolie chambre 202 mais moquette tachée, 60€ pour un départ tardif à 13 h au lieu de midi c’est exorbitant. Pas de pince au petit déjeuner pour saisir les viennoiseries. Des petits détails qui pourraient être facilement résolus.
Stayed 1 night in Feb 2025

10/10 Excellent

Romain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

A éviter absolument : surbooking régulier

Dans le cadre d'un déplacement professionnel, nous avions une réservation de 5 chambres, déjà payées, pour un montant total de 850€. A notre arrivée, le personnel nous annonce qu'il y a eu du surbooking, que l'hôtel est complet et qu'il manque une chambre. L'alternative proposée est un autre hôtel situé à 45 minutes à pied (sachant que nous n'avions pas de voiture). Aucun geste commercial n'a été effectué et nous avons même dû régler la taxe de séjour (2€/chambres). Concernant le remboursement de la chambre manquante, le personnel s'est dédouané en nous demandant de gérer ça avec le site de réservation. Je précise également qu'une autre personne, qui ne faisait pas parti de notre groupe, a également été confrontée à la même situation, le même jour. Ce qui atteste d'un problème régulier et récurrent (tout comme d'autres commentaires sur cet hôtel qui confirment le problème).
Stayed 1 night in Sep 2024

8/10 Good

THERESE

Liked: Cleanliness, property conditions & facilities, room comfort

Séjour agréable.Manque aide bagage, sans ascenseur

Séjour pour un mariage dans la région de Moulins. Logés dans la maison annexe, sans ascenseur, au 2eme étage, sans aide pour montée notre bagage, mais au calme. Une piscine petite, extérieur. Parking voiture 8€. Beau centre ville visité à pied.
Stayed 1 night in Aug 2024

4/10 Poor

François

Liked: Staff & service, property conditions & facilities, room comfort
Nous avons payer 210 € avec booking La chambre avec Mercure en direct était à 140 € Inadmissible !!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Virginie

Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Niklaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Didier

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Bon séjour mais bien trop chaud dans la chambre!
Stayed 2 nights in Mar 2024

8/10 Good

Blandine

Stayed 1 night in Feb 2024

10/10 Excellent

Sima

Stayed 1 night in Feb 2024

6/10 Okay

Anne

Stayed 1 night in Nov 2023