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Need take more communication with the vendor , in this case was Expedia. I have upgrade the room free, but I paid for that. But that ok in this moment I can due.

6 stars. Everything was amazing. Thank you. The only thing is the breakfast could be improved. It's not that great as other places and it's a bit pricey.

Muito bom. Mas em relação a equipe poderia ser mais atenta

Issue #1 - The first room they provided had zero view of pool, ocean or even a coconut tree … our view was the side of the adjacent building and the parking van lot in the building furthest away from pool and beach … they did relocate us to a ocean view room in the building closest tot the beach which we appreciated. Issue #2 - the room key access panel had issues … we had to “recharge” the room key 7 times in the first 2 of 3 days of our stay … they eventually replaced the door lock at the end of the 2nd day of our stay Issue #3 - the booking room photos showed a kitchenette how zero utensils, dishware, or cookware were provided or available … no microwave … we are very disappointed we could not even make some coffee or toast .