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Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Free daily on-the-go breakfast
Suite, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout drapes
Interior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly
$125
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
1391 S Townsend Ave, Montrose, CO, 81401
  • Place, Montrose Memorial Hospital
    ‪2 min drive‬
  • Place, Bridges Golf & Country Club
    ‪4 min drive‬
  • Place, Black Canyon of the Gunnison National Park
    ‪22 min drive‬
  • Airport, Montrose, CO (MTJ-Montrose Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 180 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
Best Western Montrose Inn
  • Pool
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  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,190 reviews
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About this property

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG

Montrose hotel with free weekday breakfast
This smoke-free hotel features a conference center, coffee/tea in a common area, and conference space. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out, and a convenience store.
Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG offers 130 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5000 square feet (465 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests (available on request). This hot springs hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center (5,000 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1997
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Montrose-Townsend
Holiday Inn Express Montrose-Townsend
Holiday Inn Express Hotel Suites Montrose Townsend
Holiday Inn Express Suites Montrose Black Canyon Area by IHG
Holiday Inn Express Hotel Suites Montrose Townsend an IHG Hotel

Holiday Inn Express & Suites Montrose - Black Canyon Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1025 reviews
Rating 8 - Good. 300 out of 1025 reviews
Rating 6 - Okay. 110 out of 1025 reviews
Rating 4 - Poor. 49 out of 1025 reviews
Rating 2 - Terrible. 35 out of 1025 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Liked: Cleanliness
Great
Stayed 3 nights in Jul 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Construction started after we booked.. Dust everywhere.. Continental breakfast was not what I expect from Holiday Inn.. Never gave us enough towels.. Ended up leaving a day early because the dust was too much.
Stayed 5 nights in Jul 2025

10/10 Excellent

Travers

Stayed 1 night in Jul 2025

10/10 Excellent

Bharat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2025

4/10 Poor

Christine

Traveled with family
Disliked: Property conditions & facilities

Very disappointing, misadvertised by hotels.com

We booked this hotel when there were photos of a complete gym and really nice pool we could use (roughly about 5 weeks before our stay). When we arrived we saw that much of the first floor was being remodeled, there weren't clear signs of areas you could not walk and the pool and gym were not able to be used. This was a huge reason we booked this hotel since we were traveling with two little ones. Very disappointing as this was one of the more expensive hotels in the area and no information was provided by hotels.com regarding the construction or lack of amenities.
Stayed 3 nights in Jul 2025

6/10 Okay

TAMMY

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction so no pool or gym. plastic sheeting everywhere. they should have disclosed this before i booked. very dissappointing!
Stayed 1 night in Jul 2025

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! The property was under remodeling which would've been nice to know ahead but it's a clean, well maintained site. Our stay was amazing. Rooms were clean. Bed sheets felt clean. Everything was great!
Stayed 2 nights in Jul 2025

8/10 Good

Brian

Stayed 3 nights in Jul 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Miserable stay

Booked 2 night stay, for 2 queen beds, night before staying hotel called said all they had was a king but could offer a roll away, got to hotel around 530 took till 8 pm for a roll away and 4 times of asking, then found out no pool, which is listed on the amenities, and only offered decaf coffee in room. Breakfast was absolutely disappointing. For price I paid was not worth!! Also all construction of renovations, also not disclosed . Would not recommend this hotel!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lamont Jose

Stayed 7 nights in Jun 2025

10/10 Excellent

Belen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under construction, only the 3rd floor is available for occupancy. But everything worked fine and the room is very nice and spacious. Breakfast is good even thought it’s not their regular breakfast because of the construction.
Stayed 1 night in Jun 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities
Property was under deep remodeling with no amenities available. It was a dusty shambles. I was never notified in advance and they would not adjust my bill from peak season rate that was advertised, including all amenities. I would have booked elsewhere if I knew the truth.
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

kiran

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of construction going on and the breakfast was sub par for the high rate per night.
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann

Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Traveled with family
Disliked: Amenities, property conditions & facilities
Desk help was great
Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Curt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holliday Inn

All was good needed ice but no machine on 2nd floor and no sign to guide you where it was.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great receptionist
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cyndi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bed linens were wrinkled - breakfast was disappointing-coffee- eggs and sausage and bacon and biscuits out for too long - biscuits were finally brought out snd they were raw in the middle.
Stayed 1 night in Jan 2025

10/10 Excellent

Brent

Stayed 1 night in Jan 2025