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L'Oasis de l'Île, Refuge Urbain

3.0 star property

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Photo gallery for L'Oasis de l'Île, Refuge Urbain

Relax by the pool surrounded by lush greenery and vibrant flowers.
Classic two-story home with a central entrance, flanked by windows, and a covered porch.
Relax in comfort with a large bed, fireplace, and a window with curtains.
Relax in a serene space with a comfortable armchair by the window, a potted plant, and a bathtub.
Relax in our serene outdoor seating area, surrounded by lush greenery and elegant white columns.

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
25, chemin des Iles Yale, Saint-Eustache, QC, J7P 5M6
  • Carrefour Laval
    ‪10 min drive‬
  • Mille Iles River Park
    ‪11 min drive‬
  • Place Bell
    ‪14 min drive‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪23 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | 1 bedroom, in-room safe, desk, blackout drapes

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 2594 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

Economy Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout drapes

Economy Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout drapes

Comfort Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

L'Oasis de l'Île, Refuge Urbain

3-star Saint-Eustache hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
L'Oasis de l'Île, Refuge Urbain offers 20 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, L'Oasis de l'Île, Refuge Urbain features a sauna and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Onsite self parking is complimentary.

L'Oasis de l'Île, Refuge Urbain is a smoke-free property.

Bistro - This bistro serves dinner only. Guests can enjoy drinks at the bar.
Table d'hôte - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Table d'hôte

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from October 20 2024 to August 3 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pool fee: CAD 40.24 per stay
  • Spa fee: CAD 40.24 per stay
  • Hot tub fee: CAD 40.24 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 221273, 2025-01-31

We should mention

The seasonal pool will be open from June 01 to September 30
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Guests under 16 years old are not allowed in the swimming pool or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

L'Oasis l'Île Auberge Santé Spa Inn Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Inn
L'Oasis l'Île Auberge Santé Spa Saint-Eustache
L'Oasis l'Île Auberge Santé Spa
L'Oasis l'Île Auberge Santé Spa Hotel Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Hotel Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Hotel
L'Oasis l'Île Auberge Santé Spa Saint-Eustache
L'Oasis l'Île Auberge Santé Spa
Hotel L'Oasis de l'Île Auberge Santé et Spa Saint-Eustache
Saint-Eustache L'Oasis de l'Île Auberge Santé et Spa Hotel
Hotel L'Oasis de l'Île Auberge Santé et Spa
L'Oasis de l'Île Auberge Santé et Spa Saint-Eustache
L'oasis L'ile Auberge Sante
L'oasis L'ile, Refuge Urbain
L'Oasis de l'Île, Refuge Urbain Hotel
L'Oasis de l'Île Auberge Santé et Spa
L'Oasis de l'Île, Refuge Urbain Saint-Eustache
L'Oasis de l'Île Refuge Urbain (Urban Getaway)
L'Oasis de l'Île, Refuge Urbain Hotel Saint-Eustache

L'Oasis de l'Île, Refuge Urbain Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 274 out of 644 reviews
Rating 8 - Good. 230 out of 644 reviews
Rating 6 - Okay. 72 out of 644 reviews
Rating 4 - Poor. 36 out of 644 reviews
Rating 2 - Terrible. 32 out of 644 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arnaud

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bridge to go on the island made it really beautiful. A good carpenter and garden expert would make that place a 5 starts. I loved the fact that it was very quiet. The breakfast is delicious and satisfying. Eating with a view to the riverand the view was splendid .
Stayed 2 nights in Sep 2024

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service, rude and not friendly

Stayed 1 night in Sep 2024

8/10 Good

Mélanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hammoud

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and sophisticated place I recommend visiting this
Stayed 2 nights in Sep 2024

6/10 Okay

Melanie

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

amélia

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Stephan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau site qui a besoin d'amour

Dommage, mais cet hôtel a besoin de rénovations.
Stayed 1 night in Aug 2024

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, this was a great experience. Would definitely return.
Stayed 2 nights in Jul 2024

2/10 Terrible

Leanna-marie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like noting about this property it was filthy not maintained well service was terrible I was just not satisfied at all
Stayed 2 nights in Aug 2024

8/10 Good

YU

Liked: Staff & service, property conditions & facilities
good
Stayed 2 nights in Aug 2024

10/10 Excellent

Kévin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La nature en ville

Comme un coin de paradis à deux pas de la grande ville.
Stayed 2 nights in Aug 2024

6/10 Okay

Veronique

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Donald

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jemille, Marietta

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
Stayed 1 night in Jul 2024

6/10 Okay

Ron

Traveled with family
Disliked: Staff & service, property conditions & facilities
Dated, the hotel had no bar of soap cause they ran out last week and no staff here at night … weird
Stayed 1 night in Aug 2024

6/10 Okay

Vern

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
Stayed 1 night in Aug 2024

10/10 Excellent

Arnaud

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jun, Grand Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this great place to stay and enjoy the great breakfast!!
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service
Definitely a great place to unwind. Calm little island. seems a little run down but all together good. We would return
Stayed 1 night in Aug 2024