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The Westin Monterrey Valle

4.0 star property

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Photo gallery for The Westin Monterrey Valle

Breakfast, lunch, dinner served; Mexican cuisine
Outdoor pool
Lobby
View from property
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Gym
$275
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
Ave. Manuel Gomez Morin, Rio Missouri Y, Punto Valle, San Pedro Garza García, NL, 66220
  • Place, Paseo San Pedro
    ‪12 min walk‬
  • Place, San Jose Hospital Medical Center
    ‪15 min walk‬
  • Place, Galerias Monterrey
    ‪3 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Mountain View

  • 474 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Mountain View

Presidential Suite, 1 King Bed, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed, Mountain View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Monterrey Valle

4-star San Pedro Garza García hotel, connected to a shopping center in Del Valle
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a sauna. Housekeeping is available on request.
The Westin Monterrey Valle offers 174 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Heavenly Spa by Westin. Services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, The Westin Monterrey Valle features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The Westin Monterrey Valle is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Terrae – Trattoria Regia - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Deck11 Rooftop - This restaurant specializes in Mexican cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MXN 180 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 450 for adults and MXN 280 to 400 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Deck11 Rooftop
  • Terrae – Trattoria Regia

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,229 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Lever door handles
  • Low-height counter and sink (28 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 79 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 800.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 300 to 450 for adults, and MXN 280 to 400 for children
  • Covered self parking fee: MXN 180 per night
  • Pet fee: MXN 750 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Westin Monterrey Valle Hotel
Westin Valle Hotel
Westin Monterrey Valle
Westin Valle
The Westin Monterrey Valle Hotel
The Westin Monterrey Valle San Pedro Garza García
The Westin Monterrey Valle Hotel San Pedro Garza García

Reviews

The Westin Monterrey Valle Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 329 out of 445 reviews
Rating 8 - Good. 69 out of 445 reviews
Rating 6 - Okay. 22 out of 445 reviews
Rating 4 - Poor. 14 out of 445 reviews
Rating 2 - Terrible. 11 out of 445 reviews

Reviews

2/10 Terrible

JoseAlfredo

Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de lujo y cómodo

Camas cómodas, súper limpio y nítido, comida deliciosa! Junto a mall, súper conveniente
Stayed 3 nights in Aug 2025

10/10 Excellent

Magda, Pharr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We aleays have a great experience at Westin, we love this hotel and the shopping around
Stayed 2 nights in Aug 2025

10/10 Excellent

kalliopi

Stayed 4 nights in Aug 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting to the property, noticing a lambo dealer next to it along with Holsteins on the other side to the hotel is unmatched. Lobby is a masterpiece. 1. Unfortunately, since checking in, staff at reception Miguel Ramirez and Neivi (manager in charge according to them) they received me and checked me in with the most arrogant and undermining attitude and proceeded to give a room with the worst view to the roof of the mall and they very cute cables. 2. They were suppose to charge $200 for smoking odor fee , which I agreed but they instead charged $275. 3. I extended my stay 2 more nights, got my card requested by Miguel Ramirez and he confirmed it was added. Realized that was not true because coming down from the pool to my room they locked me out. Had to go down to the lobby, wet, half naked on swim trunks to see why I was locked out of my room. They made me wait for a new room, pack my stuff and move to a new room, after charging $275 as a smoking fee. Ridiculous and annoying things no one should ever have to go through at any Westin property. Miguel Ramirez & Neivy have a lot of room for improvement regarding how they treat the customers since the moment we for check in and through out the whole stay. If they dont enjoy what they do, they should let go as they are hurting the Westin brand. Would like to recognize the rest of the staff. Incredibly humble, sense of urgency, attention to detail; Oswaldo, Roberto, Rafael, Miguel from Rstaurant/rm service. Nayeli at the spa.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Roman

Stayed 2 nights in Jul 2025

10/10 Excellent

Yamile

Stayed 3 nights in Jun 2025

10/10 Excellent

Javier

Stayed 1 night in Jun 2025

10/10 Excellent

Lawrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was great and the bed was very comfortable. Great shower.
Stayed 1 night in Jun 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service in restorant very bad
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

8/10 Good

Lina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Westin. Service was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luciano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose m

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel was great, service was the worst.

Hotel was great, service was the worst ever
Stayed 1 night in Apr 2025

4/10 Poor

Jose J

Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2025

10/10 Excellent

Arturo Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Top of the line property very clean and nice!!! Sitting right next to one of the best malls in Monterrey will definitely come again
Stayed 2 nights in Mar 2025