The Springs Resort and Spa at Arenal

5.0 star property

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Photo gallery for The Springs Resort and Spa at Arenal

Relax by the resort's inviting pool surrounded by lush gardens and a grand, multi-story building with a balcony overlooking the pool.
Creator video
Relax on the furnished terrace with a view of the surrounding mountains, surrounded by lush greenery and comfortable seating.
Enjoy a stylish dining experience with elegant table settings and a view of the night sky.
Conference room with a long table and potted plants, ideal for meetings and presentations.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Arenal Volcano
  • Arenal Natura Ecological Park
    ‪10 min drive‬
  • Los Lagos Hot Springs
    ‪12 min drive‬
  • La Fortuna (FON-Arenal)
    ‪23 min drive‬

Room options

Vista Grande Double Queen

10.0 out of 10
Exceptional
(13 reviews)
  • 915 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Villa Palacio

  • 4574 sq ft
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

Alta Vista Guestroom

9.8 out of 10
Exceptional
(7 reviews)
  • 731 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1249 sq ft
  • Mountain view
  • Sleeps 8
  • 2 King Beds

Vista Guest Room

9.6 out of 10
Exceptional
(18 reviews)
  • 723 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Honeymoon Vista Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 731 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Three Bedroom Premier Suite

  • 2551 sq ft
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed

Vista Grande Guest Room

10.0 out of 10
Exceptional
(4 reviews)
  • 915 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

The Springs Resort and Spa at Arenal

5-star Monterrey resort close to Arenal Natura Ecological Park
This smoke-free resort features 5 restaurants, 15 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
The Springs Resort and Spa at Arenal features a full-service spa, hot springs, and 15 outdoor swimming pools. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 2313 square feet (215 square meters) include a conference center. This luxury resort also offers a children's pool, a hot tub, and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

The Springs Resort and Spa at Arenal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CRC 20,000 to 30,000 for adults and CRC 14,000 to 20,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,313 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 99 ºF
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CRC 35000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults, and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 922 out of 1001 reviews
Rating 8 - Good. 53 out of 1001 reviews
Rating 6 - Okay. 16 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ritu

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants were not open at all times and being that were far from town need more food options a dining options so we can enjoy at diff venues. Cost of food was a bit expensive and with kids it adds up so maybe a discounted pizza bar and ice cream bar for kids to eat so available at all hours and easier for parents. Lovely views and staff experiences.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tsvetelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, amenities, restaurants, and location. Superior views of volcano Arenal and right into the jungle. The spa was outstanding! Unforgettable experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie, Danville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was everything you could have hoped for in a Costa Rican jungle. The pools were great! The drinks at the pool bar were amazing. I highly recommend the Tamarindo Margharita. One of the highlights was the Night Guided Walk. Our guide on April 6th was fantastic. He was so excited and knowledgable. He was the best!
Stayed 3 nights in Apr 2025

10/10 Excellent

MALGORZATA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. I only regret that instead of staying here the whole week we went to Westin. I think we’ll come back again. So many things to do there. We didn’t get lucky with the weather because it was raining every day but still we really enjoyed our time at the Springs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and wonderful hot springs
Stayed 4 nights in Apr 2025

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at its finest!

Absolutely amazing property and staff. Hospitality at its finest. Some of the best service we’ve had.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is a good place to stay when visiting the Arenal area. Good views of the volcano. Plenty of dining options. Huge property with many pools, slides, and hot spring fed pools. We toured the animal zoo/park area, where they house local animals that have been injured, we also did the tubing down the river which was fun. Very expensive to stay here, but they do a good job overall in all areas.
Stayed 2 nights in Mar 2025

4/10 Poor

Bronwyn

Traveled with family
Liked: Cleanliness
Would’ve been great with little kids. But for adults it’s cheesy. We were also frequently charged for things we didn’t want, kinda get scammed.
Stayed 1 night in Apr 2025

10/10 Excellent

Yasmeen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing… Feel like you are in paradise! So Beautiful! The view of Arenal Volcano is breathtaking! I stayed 3 nights and definitely plan to come back! The whole experience was top tier and exceptional!
Stayed 3 nights in Mar 2025

10/10 Excellent

Arilys, miami

Stayed 3 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 3 nights in Mar 2025

10/10 Excellent

Jina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the huge, beautiful grounds and the activities offered at the resort. We did the tubing and horseback riding - great fun and so convenient that it was at the resort. Concierge was very helpful finding us local tours, arranging transportation, etc. And good dining options too. We ate every meal at the resort except lunch during excursions. Really convenient and relaxing to have good dining at the resort. We loved the hot springs by the river, especially the one right above the waterfall. Very good resort for family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed for 3 days and had a fantastic time in the on-site hot springs. Highly recommend the tubing at Club Rio.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place. Beautiful views, amazing amenities and service. Highly recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mamak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and resort I’ve ever been. I stayed in Westin 5 star when I came back from Arenal to beach and that looked like 3stars after experiencing the spa and resort at arenal
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property which is an engineering marvel ! Easily one of the best hotels in Costa Rica! 5 star services and amenities!
Stayed 3 nights in Mar 2025

10/10 Excellent

Seama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. We were blown away by the views, amenities, service, every aspect of our stay from start to finish was truly first class. One of the most beautiful places we have stayed. Rooms were spacious, staff were so kind and friendly. Can’t say enough wonderful things.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

francois, Québec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Katrina

Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew, Hermosa Beach

Stayed 3 nights in Feb 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025