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SJ Grand Hotel

4.5 star property

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Photo gallery for SJ Grand Hotel

Outdoor pool
Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes
Exterior
Reception
2 bars/lounges, rooftop bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Pool
  • Bar
  • Free WiFi
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Avenida Insurgentes No. 4001, Monterrey, NL, 64630
  • Galerias Monterrey
    ‪2 min walk‬
  • UANL School of Medicine
    ‪15 min walk‬
  • Macroplaza
    ‪7 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

SJ Grand Hotel

4.5-star Monterrey hotel steps from Galerias Monterrey
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
SJ Grand Hotel offers 98 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Smart televisions come with premium digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

SJ Grand Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 2 meeting rooms. This luxury hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

SJ Grand Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
La Huasteca - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
La Silla - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 9 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Huasteca
  • La Silla

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (174 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 9 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Hotel San Jeronimo
Radisson Monterrey San Jeronimo
Radisson San Jeronimo
Radisson Monterrey Jeronimo
Radisson Hotel Monterrey San Jeronimo Hotel
Radisson Hotel Monterrey San Jeronimo Monterrey
Radisson Hotel Monterrey San Jeronimo Hotel Monterrey
Radisson Monterrey Jeronimo
Radisson Hotel Monterrey San Jeronimo Hotel
Radisson Hotel Monterrey San Jeronimo Monterrey
Radisson Hotel Monterrey San Jeronimo Hotel Monterrey

SJ Grand Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 536 out of 1008 reviews
Rating 8 - Good. 217 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 70 out of 1008 reviews
Rating 2 - Terrible. 66 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

elisa

Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean stay only down fall was too close to busy traffic street so difficult to get Uber because they didn’t know where to pick us up. Other than that clean and comfortable.
Stayed 2 nights in Mar 2025

6/10 Okay

Odette

Traveled with family
The hotel had a smell.
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorette

Stayed 1 night in Feb 2025

4/10 Poor

Erika J.

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Paola Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for work
Stayed 3 nights in Feb 2025

10/10 Excellent

Paola Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for working
Stayed 1 night in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Muy conveniente, bonito, fresco, limpio, y excelente servicio!
Stayed 1 night in Feb 2025

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in a plaza that is empty, also the door lock was broken, which it was unsafe!!!
Stayed 1 night in Jan 2025

10/10 Excellent

ramiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 3 nights in Dec 2024

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy bueno
Stayed 1 night in Dec 2024

10/10 Excellent

Mozart, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny. A comfortable and convenient stay with a wonderful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rogelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly, room was clean and location of hotel is useful
Stayed 1 night in Dec 2024

10/10 Excellent

RUBEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 2 nights in Dec 2024

10/10 Excellent

Ma, Baytown

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El estacionamiento no es muy visible para entrar
Stayed 1 night in Nov 2024

8/10 Good

JaQualin

Stayed 1 night in Dec 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Banquetas hacia galerias en malas condiciones
Stayed 7 nights in Nov 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, staff was super friendly and professional. Would definitely go back
Stayed 3 nights in Nov 2024

2/10 Terrible

SAIHIRANMITRA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful Experience - I stayed at the Radisson for four days, and it was a nightmare. The room had a constant sewage smell that made it unbearable. When I reported the issue, the staff was unhelpful and dismissive. To make matters worse, Expedia support was no help either, leaving me stuck in this terrible situation. For the price I paid, I expected basic cleanliness and responsive service, but this hotel failed on all fronts.
Stayed 4 nights in Nov 2024

4/10 Poor

IDALIA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They gave me the wrong room! Instead of the premium or premier suite that I paid for, they gave me a studio suite they said it was the same the only difference was a larger couch in the premier suite. I asked to be refunded and the lady said: “no you are already paying less than what we charge so what we can do is give you breakfast coupons” (which one breakfast was already included with my stay). The breakfast is okay but not good. The facilities and the restrooms smell like sewer. Housekeeping goes in the room only if you put the sign outside to clean and all they do is make the bed and take out the trash they do not vacuum or clean the restroom. Not worth your money!
Stayed 3 nights in Nov 2024