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Hotel Colonial

2.0 star property

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Photo gallery for Hotel Colonial

Point of interest
Exterior
Basic Room | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$31
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
475 Hidalgo Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Room

Basic Room | In-room safe, blackout drapes, free WiFi, bed sheets

Basic Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Colonial

Hotel in Monterrey Centro
This hotel features a 24-hour front desk and free WiFi in public areas. Change of towels is available on request.
Hotel Colonial offers 67 accommodations with safes and blackout drapes/curtains. 35-inch plasma televisions come with satellite channels.

Bathrooms include showers. This Monterrey hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Colonial features an elevator. Public areas are equipped with complimentary wireless Internet access.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Colonial Hotel
Hotel Colonial Monterrey
Hotel Colonial Hotel Monterrey

Hotel Colonial Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 84 reviews
Rating 8 - Good. 26 out of 84 reviews
Rating 6 - Okay. 17 out of 84 reviews
Rating 4 - Poor. 12 out of 84 reviews
Rating 2 - Terrible. 7 out of 84 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Hector

Stayed 1 night in Jun 2025

8/10 Good

Erick

Business traveler
Liked: Cleanliness
You get what you pay for
Stayed 1 night in May 2025

4/10 Poor

Jose de Jesús

Disliked: Property conditions & facilities
No hot water, towels like sand paper.
Stayed 2 nights in May 2025

6/10 Okay

Bely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelled very clean !

I just didn't like that they didn't change our towels, and they dont have a parking lot.
Stayed 2 nights in Apr 2025

8/10 Good

Evangelina

Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Julienne Blezzy, Seattle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Apr 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2024

2/10 Terrible

Oscar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, pidieron como 10 veces el “recibo de pago” y por más que les mandaba el recibo de pago que genera Expedia solo me decían que no era, y lo único que necesitaban era una captura de pantalla, por???? Me cambiaron de habitación 3 veces, una porque la puerta no servía, la segunda porque la habitación ya había sido usada y estaba sucia y en la tercera porque les faltaba pintar algo pero le dije que ya me dejaran así porque me urgía descansar, ya que eran las 3 de la mañana. Ni si quiera servía su máquina expendedora. Real una experiencia horrible.
Stayed 1 night in Aug 2024

8/10 Good

Jorge, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Adriana

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 5 nights in Aug 2025

4/10 Poor

Celeste Alejandra

Traveled with partner
Disliked: Staff & service
Céntrico, pero el personal es poco atento.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Julián Manuel Castillo

Stayed 7 nights in Jul 2025

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities
Céntrico
Stayed 1 night in Jul 2025

6/10 Okay

Eric Elizondo, Ciudad de México

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Requiere de mas limpieza y fumigar en la primer habitación que me asignaron, habia 3 cucarachas,muertas, lo reporte y me cambiaron de habitación, la segunda ok
Stayed 2 nights in Jul 2025

8/10 Good

Linda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo el hotel no tiene donde estacionarse
Stayed 1 night in Jun 2025

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Viaje familiar

Nos pareció bien el hotel. Fue buena y amplia la habitación, éramos 4 adultos y un niño, estuvimos comodos y frescos en una epoca de mucho calor en Monterrey.
Stayed 1 night in May 2025

8/10 Good

Leobardo

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in May 2025

10/10 Excellent

Leobardo

Liked: Cleanliness, amenities, property conditions & facilities
Todo muuy bien
Stayed 1 night in May 2025

8/10 Good

Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities
Bien
Stayed 2 nights in Apr 2025

6/10 Okay

Perla

Stayed 1 night in May 2025

6/10 Okay

Libia Angie Tellez

Traveled with family and small children
Liked: Cleanliness
La habitación triple es amplia. Lo malo es que en fin de semana hay unos bares y se escucha muchísimo ruido, casi imposible dormir.
Stayed 2 nights in May 2025

6/10 Okay

Leslie Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
se caia la manija para abrir la puerta principal, dejaron radios del personal en la habitación, muebles descuidados
Stayed 1 night in Jan 2025

4/10 Poor

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025