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Galeria Plaza Monterrey

4.0 star property

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Photo gallery for Galeria Plaza Monterrey

Outdoor pool
Rooftop terrace
Bar (on property)
Bar (on property)
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
$105
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
Constitución 411, Col Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪10 min walk‬
  • Place, Alameda
    ‪14 min walk‬
  • Place, Macroplaza
    ‪19 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe King Bed

View from room

Deluxe King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Beds

Minibar, desk, free WiFi

Deluxe Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed Mountain View

Minibar, desk, free WiFi

Deluxe King Bed Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Beds Mountain View

Minibar, desk, free WiFi

Deluxe Double Beds Mountain View

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Brisas Business Club King

Minibar, desk, free WiFi

Brisas Business Club King

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Brisas Business Club King Bed Mountain View

Minibar, desk, free WiFi

Brisas Business Club King Bed Mountain View

  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Brisas Business Club Double Beds

Minibar, desk, free WiFi

Brisas Business Club Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Brisas Business Club Double Beds Mountain View

Minibar, desk, free WiFi

Brisas Business Club Double Beds Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

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  • Free WiFi
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About this property

Galeria Plaza Monterrey

4-star hotel in Monterrey Centro
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and spa services.
Galeria Plaza Monterrey offers 206 air-conditioned accommodations with iPod docking stations and minibars. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Galeria Plaza Monterrey features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Parking is available onsite for a surcharge.

Galeria Plaza Monterrey is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Galeria Plaza Monterrey has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Valet parking on site (USD 4 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 22 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 10 for children
  • Airport shuttle fee: USD 32 per vehicle (maximum occupancy 8)
  • Airport shuttle fee per child: USD 16 (from 3 to 11 years old)
  • Valet parking fee: USD 4 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Galeria Plaza Monterrey Hotel
Galeria Plaza Monterrey Monterrey
Galeria Plaza Monterrey Hotel Monterrey

Reviews

Galeria Plaza Monterrey Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1300 out of 1714 reviews
Rating 8 - Good. 250 out of 1714 reviews
Rating 6 - Okay. 70 out of 1714 reviews
Rating 4 - Poor. 37 out of 1714 reviews
Rating 2 - Terrible. 57 out of 1714 reviews

Reviews

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Marycarmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal en recepccion atentos
Stayed 1 night in Jul 2025

8/10 Good

ALEX, Keller

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning need to improve.
Stayed 2 nights in Aug 2025

10/10 Excellent

English

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in, very convenient for places for you to go to.
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrea

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Plaza Galería Monterrey was a huge disappointment. The room itself was fine… but everything else ruined the experience. The service was awful: we asked for cleaning and came back to a dirty, stained comforter, an old bleach smell, only one towel for two people, and no toiletries replaced. The next day, despite requesting service once again, in advance, the room wasn’t touched at all. Meanwhile, my sister’s room right next door was cleaned — except they left her door wide open with all her belongings exposed, and no staff in sight. The air conditioning barely worked, dirty towels were laying in the hallway, and when our toilet got clogged, the staff promised to fix it “immediately.” Five hours later, we returned — and nothing had been done. It was 10:30 p.m. Not to mention the toilet clogged three times during our four night stay. The staff’s response every time? Excuses and “internal miscommunication.” Never solutions. A hotel can make mistakes, but indifference is unforgivable. That’s why I cannot recommend this place under any circumstances.
Stayed 4 nights in Aug 2025

10/10 Excellent

Allen

Stayed 4 nights in Aug 2025

8/10 Good

Laura Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Food at the restaurant is not good, the hotel doesn’t serve Continental Breakfast and some of the staff are not friendly.
Blue hour at the piscine.
Stayed 6 nights in Aug 2025

2/10 Terrible

HORACIO

Stayed 1 night in Jul 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was really nice.
Stayed 3 nights in Aug 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
The room had a funky smell towel had bad smell as we'll and we had a cockroach in our restroom
Stayed 1 night in Aug 2025

2/10 Terrible

Melissa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

J Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mario Cesar Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Sofia

Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De los mejores hoteles con camas comodas

Ha sido de los mejores hoteles en los que me he hospedado. Tiene una excelente vista desde una alberca que esta en perfectas condiciones. El desayuno bufete está excelente, con mucha variedad y desayno para todos los gustos. El personal ha sido muy amable y servicial. Las instalaciones se ven muy bien cuidadas y las camas están muy comodas. Sin duda me volvería a hospedar en este hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service.
Stayed 3 nights in Jul 2025

8/10 Good

Jaime

Stayed 1 night in Jun 2025

10/10 Excellent

tony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best stay in Mexico

Our stay at this property was amazing. it was quiet and comfortable. it is centrally located, and you can get around very easily.
Stayed 1 night in Aug 2025

4/10 Poor

Aracely

Traveled with family
Liked: Property conditions & facilities
The lady in the front was very rude, the room smelled like somebody had been smoking in it when the lady in the front specified no smoking allowed. And I don’t like the fact that they need to ID every single person staying in the room( that’s just my opinion). The only person that was very attentive was the security guard. He even got my aunt a wheel chair to take her to the room. I forgot his name but he was very sweet
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Stayed 1 night in Jul 2025

6/10 Okay

Carmen

Traveled with family
This hotel is located in the heart of Mty but sketchy all around and not feels safe. This hotel is also very small and good luck going to the restaurant.
Stayed 5 nights in Jul 2025