The following facilities or services will be unavailable from February 7 2024 to February 12 2024 (dates subject to change):
In addition to a full-service spa, Crowne Plaza Monterrey, an IHG Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and 12 meeting rooms. Event facilities measuring 893 square feet (83 square meters) include conference space. This business-friendly hotel also offers a children's pool, a 24-hour fitness center, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.
Crowne Plaza Monterrey, an IHG Hotel is a smoke-free property.
Crowne Plaza Monterrey, an IHG Hotel offers 403 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Self parking (surcharge) , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 2:30 AM
Minimum check-in age is: 18
Check-out time is 1 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).