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JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5.0 star property

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Outdoor pool, free cabanas, pool umbrellas
Suite, Oceanfront (Penthouse, Butler Service) | Down comforters, minibar, in-room safe, desk
Outdoor pool, free cabanas, pool umbrellas
5 restaurants, lunch, dinner served; Italian cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Rose Hall Main Road, Montego Bay, Saint James
  • Cinnamon Hill Golf Course
    ‪7 min drive‬
  • Montego Bay Convention Centre
    ‪8 min drive‬
  • Rose Hall Great House
    ‪9 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪21 min drive‬

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About this property

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5-star property in Northern Estates
Catch some rays at the beach or spend the day relaxing at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers 295 accommodations with iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At JOIA Rose Hall by Iberostar - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a hot tub. Guests can use the outdoor pool and health club at a partner property. Onsite self parking and valet parking are complimentary.

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Palau Gourmet - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required. Open daily.
Jamaicano Port María - This restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galleon Surf and Truf
  • Jamaicano Port María
  • Kiniro
  • La Toscana
  • Palau Gourmet

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Grand Rose Hall All Inclusive
Iberostar Grand Rose Hall Adults Only All Inclusive
JOIA Rose Hall by Iberostar Adults Only All Inclusive

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed at this resort March 2025. Food and beverages were delicious which can be so hard to find in an all inclusive. Nice welcome drinks when we arrived. Friendly staff. Cute cafe with great morning coffee and espresso. Located right on the ocean, access to all hotels if you stay at the Joia.
Stayed 4 nights in Mar 2025

6/10 Okay

Danilo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No room up grade was offered. No VIP was offered.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, service and property were amazing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tatyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great Resort - the only thing I did not like that the walls of the pool have been cleaned while guests were in the pool. Special thanks to the Hostess of the Surf and Turf Restaurant - Tashna for being so helpful.
Stayed 10 nights in Mar 2025

8/10 Good

Keisha

Liked: Cleanliness, staff & service
I have visited this resort several times in the past however, my last visit I could tell that the quality of service has went down. You no longer have to make reservations for some of the restaurants. The entertainment has gotten better from previous times.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt the property was beautiful, our room was perfect, the bath products wonderful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lindsey

Stayed 4 nights in Feb 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Food/drinks/activities/etc. so well run & clean
Stayed 6 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Jumanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us so well there. Will definitely go back
Stayed 5 nights in Feb 2025

4/10 Poor

Richard Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was great Had no hot water in shower
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Stayed 4 nights in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place! Very clean and the staff is super attentive. Highly recommended!
Stayed 4 nights in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Foods were poor.
Stayed 6 nights in Jan 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. Staff responded to requests. Food was excellent.
Stayed 9 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything was amazing. I was skeptical from some reviews but it was wonderful. The pools are beautiful and clean. The beach and chairs are so nice. Service is wonderful. We will be back.
Stayed 4 nights in Jan 2025

8/10 Good

Rodney

Stayed 3 nights in Jan 2025

10/10 Excellent

EMILIE

Stayed 14 nights in Dec 2024

8/10 Good

Cecilia E

Traveled with family
Liked: Amenities
The resort is stunning and impeccably maintained, with its location just a 25-minute drive from the airport. The entire staff—ranging from registration and concierge to waiters and housekeeping—exceeds expectations. They are all courteous and proficient in English. There are numerous dining options for breakfast, lunch, and dinner, along with a delightful café area. I highly recommend this resort; your money is well spent on the all-inclusive package.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katie M

Traveled with partner
Liked: Cleanliness, amenities
Loved everything about this property and the service, transportation everything was wonderful and amazing. I will return again ♥️
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what it used to be

Stayed 5 nights in Dec 2024

10/10 Excellent

Hopal, Columbus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff - FIRST! The vibes. The food - Would love more Ja options. But the food was good though. The rooms were nice. Will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Monita

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2024

10/10 Excellent

Edith, Brooklyn

Stayed 5 nights in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024