Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
View from room
View from room
Aerial view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Rose Hall, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪10 min walk‬
  • Place, Half Moon Golf Course
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪14 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

King

9.0 out of 10
Wonderful
(18 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

8.4 out of 10
Very good
(16 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1087 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

7.4 out of 10
Good
(16 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club King

8.4 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Club Double

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Junior Suite King

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Resort View Double

8.8 out of 10
Excellent
(5 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Swim Up Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star Montego Bay property steps from Jamaica Beaches
Catch some rays on Hyatt Ziva Rose Hall - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Hyatt Ziva Rose Hall - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hyatt Ziva Rose Hall - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Renovations and closures

This property is closed from November 11 2025 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
Hyatt Ziva Rose Hall Montego Bay
Hotel Hyatt Ziva Rose Hall Montego Bay
Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall Montego
Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Hyatt Ziva Rose Hall All Inclusive
Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Reviews

Hyatt Ziva Rose Hall - All Inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 626 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 28 out of 1008 reviews

Reviews

8/10 Good

laise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is beautiful and the food was amazing. However, I didn’t like that the internet had to be purchased, and there was no entertainment team from Monday to Wednesday. It would be great if they offered more activities for the guests throughout the week.
Stayed 4 nights in Aug 2025

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There should be more themed night and attractions.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shereen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent on the property
Stayed 5 nights in Aug 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean property, great food and drinks
Stayed 3 nights in Aug 2025

6/10 Okay

Malondya

Traveled with family
Food was good..The Jerk Hut delicious!! Staff very friendly other then that carpet in hotel had a real bad smell bad smell
Stayed 3 nights in Aug 2025

10/10 Excellent

Gwendolyn, Brooklyn

Stayed 4 nights in Aug 2025

8/10 Good

Jomo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The vibe was excellent but the food was Mid at best.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Nanshua

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here, my second stay and I’m still in love with this resort. I took my family and they can’t wait for our next visit.

10/10 Excellent

Swannette Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and food … to expansive on taxi and trying to go outside the resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Kellyson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort
Stayed 2 nights in Aug 2025

6/10 Okay

Veronica

Disliked: Property conditions & facilities
Hotel was dated, rugs were filthy and smelly. Common atea has plaster all over it.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yvrose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this resort!! First time in Jamaica and glad I made this choice for my stay!!!!
Stayed 3 nights in Aug 2025

4/10 Poor

Jennifer lee

Traveled with family
Disliked: Staff & service, amenities
Cart service was hard to get, room service our order was wrong 1st time second time food was not edible and cold.
Stayed 5 nights in Aug 2025

4/10 Poor

Richard

Traveled with family
I payed $190 more per person for club access and it was 5 of us and there was nothing special about club access. Everything was the same for everyone. So I payed almost $1,000 for nothing.
Stayed 5 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I recently stayed at the Hyatt, and overall it was an amazing experience that truly felt worth every dollar. The kids club was wonderful—although I didn’t personally use it, my friend did and her kids were safe, happy, and well taken care of. Special thanks to Sophia, who did a fantastic job with the children. At the front desk, the service was good across the board, but Gabriel really stood out. Her attention to detail and genuine care made my stay so much more enjoyable—I honestly wanted to tip her personally for how much she went above and beyond. Tjay deserves recognition as well. He arranged the best driver for us, ensuring we had a safe trip, and even added special touches to make my candlelight dinner with my daughter unforgettable. His thoughtfulness and information truly made the night magical. Entertainment was top-notch too—Rohan kept the energy alive with music, interacted with the crowd, and even played a special request for my daughter. That really meant a lot. The food was solid—about an 8/10, which is very good for resort dining. Lots of choices, and generally on the higher end for resort quality. I did have one small hiccup with my room, but Paul, the manager, immediately stepped in and went above and beyond to fix it, even after I told him not to worry. That kind of service is rare and truly appreciated. All in all, the staff here are incredible across the board—caring, professional, and dedicated to making guests feel at home. Thank you, Hyatt,
Stayed 6 nights in Aug 2025

4/10 Poor

Andrew Scott

Traveled with family
Disliked: Staff & service, amenities
This property was beautiful, but otherwise the experience was hit or miss at best. There were some who were very courteous and happy to make the trip special like the water sports employees and some of the cook to order chefs in the buffet 'Choicez". Most employees were neutral and still others seemed inconvenienced to assist. Many frowns and curt tones despite Thank You Sir or Ma'am or Please being given by my family I was traveling with. For food before booking I called and advised of food allergies including 3 of 5 people having to eat gluten free and the representation was the ability to handle gluten allergy restriction but only one restaurant proved able to do so otherwise we had to eat in the cafeteria which was limited as well. The Butlers assigned to our room never made contact and were otherwise absent. Refilling the mini bar was nonexistent as well. The room cleaning was minimal for the Fifth floor but good in the other room on the second floor. We also were lied to about time for "welcome package" sales pitch and it was admitted that the time it would require was a lie by a member of the olaya club staff when confronted. Not a good way to do business. No apology for lying was given. Overall this was not worth the price point and beauty didn't make up for the other parts of the experience. We have enjoyed other Hyatt owned properties like the AMR collection but won't visit a Hyatt Ziva or other property like this in the near future.
Stayed 5 nights in Aug 2025

2/10 Terrible

Elijah Bjork

Stayed 3 nights in Aug 2025

10/10 Excellent

Deepika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolute amazing experience at this resort. The food was wonderful with so many options. The indian station at the buffet was exceptional. The staff was so kind and friendly and pleasant, a special shout out to Petrina at the French restaurant, our servers Chetaya and Tamara, and Olivia at concierge. They have a heart of gold. The housekeeping staff are the undercover heroes who took care of the rooms so well. The resort is beautiful, both the Hyatt Ziva and Zilara sides. The golf carts to take you from place to place which was so helpful for my mother with bad knees and ankles. Everything was truly wonderful and I would highly recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nerfid

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a 5 day, 4 night stay. I stayed there with my wife, son and mother in law. We stayed in 1 club room 5th floor, double beds with a terrace. The room was nice. Bed mattress was okay. I felt could have been better. The terrace and the view, loved it. The bathroom had some room. Multiple family members were able to use it at one time. As far as restaurants, you have to make an appointment except for the buffett which is at Choicez. The day we arrived, around 2-3pm, there were no dinner appointments left. Some reservations need to set aside for those that arrive on day off. I felt a bit cheated. We only had opportunity to eat at 2 restaurants in 4 nights. I was not happy with that. The entertainment is "family " friendly on Ziva side, the side I was staying on. Zilara is the adult side. I was told we had access to that side as an adult but didn't take advantage of it. Maybe next time. All in all we had a great trip!
Stayed 4 nights in Aug 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
An adult guest threatened child and the resort did nothing about it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Xheni

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in Jamaica . I will recommend it to everyone!!!
Stayed 6 nights in Aug 2025