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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Outdoor wedding area
Private beach, white sand, sun loungers, beach umbrellas
Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪4 min walk‬
  • Place, Half Moon Golf Course
    ‪7 min walk‬
  • Place, Montego Bay Convention Centre
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

9.0 out of 10
Wonderful
(36 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

9.2 out of 10
Wonderful
(17 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

7.8 out of 10
Good
(19 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up King

Swim Up King | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up King

8.6 out of 10
Excellent
(15 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

7.6 out of 10
Good
(5 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1012 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(9 reviews)
  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 673 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

8.2 out of 10
Very good
(14 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5-star Montego Bay property steps from Jamaica Beaches
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Georgian property also offers outdoor tennis courts, a sauna, and a fitness center. Onsite valet parking is complimentary.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive has designated areas for smoking.

Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Renovations and closures

This property is closed from November 11 2025 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Reviews

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 898 out of 1436 reviews
Rating 8 - Good. 304 out of 1436 reviews
Rating 6 - Okay. 141 out of 1436 reviews
Rating 4 - Poor. 46 out of 1436 reviews
Rating 2 - Terrible. 47 out of 1436 reviews

Reviews

10/10 Excellent

Destinee

Stayed 4 nights in Aug 2025

10/10 Excellent

Aniva and

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally I don’t leave reviews but this is the best all inclusive resort the food is the best thing and I loved the staffs they were so nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kalisha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jovon Clarkson Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

6/10 Okay

Ada

Liked: Cleanliness, property conditions & facilities, room comfort

Okay Stay

Beautiful facilities and some fantastic employees. The ladies at the spa were wonderful, Tyare our server at Di Roza and Chantel at Calypzo were fantastic and very hospitable. Other than that, I’m not saying the employees were rude but as someone whose been to Jamaica numerous time, the hospitality you look for in a high end inclusive resort wasn’t there. In a 5 day and 4 night stay, Not once did a server by the beach and pool ask if we needed anything and the one we called over one day avoided eye contact and continued to service others. In addition, some of the wait staff at bars and restaurants were very noncholant and too many times ran out of things. Like why does the island vibes pool run out of mango by 3pm everyday? Just stock more in the morning. The Ziva side certainly has the better and more hospitable staff but we stood on the Zilara end. Little things go a long way, like robes, bubbles for the tub.. we had a swim up room and oftentimes had to ensure we had the things we needed to enjoy, including getting out the water (pools don’t connect) to be able to get drinks, but others certainly had workers coming over to them. It left more to be desired despite me really loving the facilities and some of the workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibes were wonderful and the food was amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, but
Stayed 3 nights in Aug 2025

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food was excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Justin

Stayed 7 nights in Aug 2025

8/10 Good

Dieter Rene

Traveled with partner
Liked: Staff & service
Friendly staff, but the other guests were rude and inconsiderate. Property is showing its age.
Stayed 4 nights in Aug 2025

10/10 Excellent

Blenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the rooms were clean, the staff was friendly, and the ambience was excellent. Very satisfied.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kylah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall, the drinks were really strong in the day time, got pretty quiet around 10pm.
Stayed 3 nights in Aug 2025

10/10 Excellent

Meghan Whittaker

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing all inclusive! I’ve been here twice. Food is great and pools are amazing. Did the yoga every morning and loved it. Free top shelf drinks. Everything is excellent. I wish they’d recycle!
Stayed 4 nights in Aug 2025

6/10 Okay

Alvaro

Traveled with partner
Disliked: Staff & service
Its was an okay experience. Not the best but i guess not the worst. Customer service was not very good. Alot of things are not really included that are suppose to in an all inclusive resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. My wife and I had a wonderful time
Stayed 4 nights in Aug 2025

10/10 Excellent

Deizy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough about this resort .just amazing. I got married there in 2019 & it was just as amazing as the first time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this resort. We had the Junior suite ocean view and it was perfect for me and my partner. I rated everything a 5 but I would say it was like a 4.2 ish.. food could use improvement as everything was overly salty. Also I came to Jamaica and expected cultural music but there was wayyy too much American music. Felt like I was at Miami Beach. As a Caribbean girly I hear more reggae in NY. Daytime is turnt at the adult pool. Family pool has a more chill vibe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Duc

Stayed 3 nights in Aug 2025

10/10 Excellent

WILLIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome five-day stay! The authentic Jamaican food was so good, and the “Jamaica Teaser” drink quickly became our favorite. The staff was super friendly, and while the rooms are a bit dated, the swimup pool and deep main pool made up for it. Loved the nightly entertainment. I plan on returning with our daughter next time!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was enjoyable all the staff was friendly and kind the services was great and food was good it was all I expected on my trip to Jamaica
Stayed 4 nights in Aug 2025

8/10 Good

Princess

Traveled with group
Liked: Staff & service
The rooms need to be renovated. The staff were nice and they had good restaurant options on the family side. They also had more entertainment on the family side of the resort. Although it’s all inclusive you have to pay a $10.00 fee for room service. The private beach is awesome and they have some free water sports.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 4 nights in Aug 2025

10/10 Excellent

Serriano

Stayed 2 nights in Aug 2025

10/10 Excellent

Hassina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful!! It had the pathway connecting the resorts along the beach, It made it even more enjoyable. Really enjoyed our stay :)
Stayed 5 nights in Aug 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed myself. Property was clean and the food was good
Stayed 3 nights in Apr 2025