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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Private beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar
Couples treatment rooms, sauna, hot tub, steam room, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪7 min walk‬
  • Montego Bay Convention Centre
    ‪18 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Swim Up King | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up King

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean View Suite

  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

  • 673 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

  • Resort view
  • Sleeps 3
  • 1 King Bed

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  • Pool
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4.4 out of 5, Excellent, (1007)
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$509 total
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About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5-star Montego Bay property steps from Jamaica Beaches
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Georgian property also offers outdoor tennis courts, a sauna, and a fitness center. Onsite valet parking is complimentary.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive has designated areas for smoking.

Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 700 out of 1144 reviews
Rating 8 - Good. 249 out of 1144 reviews
Rating 6 - Okay. 110 out of 1144 reviews
Rating 4 - Poor. 41 out of 1144 reviews
Rating 2 - Terrible. 44 out of 1144 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Stayed 5 nights in Dec 2024

8/10 Good

Hilary Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really was a very nice property and people were nice. No complaints about the staff. The only thing I didn't like was the upcharging for top shelf liquor. Room service. I needed to buy pain reliever and it was $3 per pill, that's nuts. I had planned for a massage but the wanted $210 for 1 hour. Thats crazy. The poor massage therapists were very bored because it was so expensive. Iended up spending an extra $428 and while its not terrible, I wasn't planning on it because of the All-inclusive label.
Stayed 7 nights in Jan 2025

10/10 Excellent

Aweso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must admit this property is up there with one of the best ones I’ve been to in my young life. Friendly staff, great customer service, clean property, good food, everything was a 10/10. I will be returning god willing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful, amazing and comfortable place
Stayed 4 nights in Jan 2025

10/10 Excellent

Naomi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Zilara was absolutely everything and more. Check in set a perfect tone for my stay, activities were always fun and engaging, the bartenders were awesome. I love that i felt safe when we left the resort accompanied by staff. Teena, Julio, Rujae and Oneil made my vacation one of the best. I totally recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, lots of beach chairs
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort

Great resort! The staff service was fantastic. Excellent meals from the various resort restaurants. Would highly recommend. 20 mins from the airport.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this trip on a Monday left the Saturday and started reading the reviews afterwards. The bad reviews had me worried. OMG this resort is WONDERFUL!!! I have been to Jamaica numerous times this resort raises the bar. It’s no new news resort buffets usually are just OK. But this resort buffet and restaurants were AMAZING. Staff entertainment drinks I did not want to leave and will definitely be back. Adult side was great you can let loose and then children side is close you can enjoy other activities. Definitely best of both worlds.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and Amazing Spa! Everyone in the spa was extremely wonderful! Great staff service in the Jamaican restaurant for lunch and dinner. Property is beautiful. I did see some kids day of check out so that was confusing as to why but overall a 10/10 stay.
Stayed 2 nights in Jan 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Less services to pay for. The property is due for a renovation
Stayed 3 nights in Jan 2025

2/10 Terrible

Lisanne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It pains me to have to share such a lengthy review about a property I stayed at for only one night.. Firstly the front desk staff were fairly pleasant and relatively helpful. I booked a king swim up suite, on entering the building you were immediately hit by the smell of smoke and mold. The room was fairly clean, however the toilet was not flushing. We reported it to concierge who sent someone over to repair it. An hour or two later the toilet was "fixed", however we proceeded to flush again and like magic, it did not flush. We repeated the process of reporting this to the concierge and again, a repairman was sent over. We should've known this was futile, as once again the toilet did not flush. We spoke to the front desk and were given a junior suite room on the fifth floor. However on entering the room we were hit with the smell of sewage. Given that this was 10pm in the night, we were frustrated and just wanted to rest after a long day of travel. The hot water in the shower was not working, the sheets smelled of urine. We were most dissatisfied and frankly disgusted. The property grounds were clean, but the food was awful. If you choose to stay in Montego Bay, please do your research and stay clear of the Hyatt Ziva/Zilara.
Stayed 1 night in Jan 2025

6/10 Okay

Ahnyinah

I recently stayed at the Hyatt Zilara adults only resort in Montego bay. I changed my resort last minute to the Zilara based upon the reviews. Once there I immiediatley wanted to leave. This is my second time visiting J
Stayed 3 nights in Dec 2024

6/10 Okay

Iyanna

Traveled with group
Liked: Amenities
Most staff friendly and helpful but I experienced colorism when checking out at one of the shops. Once reported nothing but excuses from management but other staff confirmed that black women have reported experiencing this. Very unfortunate and sad experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Joann

Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Tyeshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are book and have butlers Jahvai, Christopher, and Jodi are exceptional. So very attentive!
Stayed 6 nights in Jan 2025

10/10 Excellent

Wesly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Ziva/Zilara was an amazing resort that I will continue to visit! The staff went above and beyond to ensure that my trip was satisfactory!
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort…one con-need more staff for the bars and some food stations, lines formed often 10-15 people waiting
Stayed 4 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

SUDHIR

Stayed 3 nights in Dec 2024

10/10 Excellent

karina, garland

Stayed 4 nights in Oct 2024

10/10 Excellent

Chakusola

Stayed 4 nights in Dec 2024