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Good central location. No

Nice spot to stay

We enjoyed our stay. Great breakfast and friendly staff. Included valet parking was a huge help. We recommend this hotel.

Staff was awesome! Food was excellent! Location was amazing! The only drawback is the rooms need updating to match. Room was certainly clean but bathroom was small and room a bit tight. We only had one night to spend and all three couples enjoyed the too short amount of time immensely. Staff was so friendly and totally on it. We lingered in the pool as long as possible then stayed late into the evening at the lovely table they’d set up outside for us. Montemarcello is such a cute village and the tiny coffee shop on the tiny square had the best warm croissant I ate on our entire trip. We will be back!

Wonderful hotel, great location and fantastic staff

Muy recomendable.

Hotel Bristol Palace is a beautiful historic property in an excellent location for exploring Genoa. We walked to many of the major attractions, restaurants, aquarium, Piazza De Ferrari, and Columbus House. The hotel itself is elegant, bed exceptionally comfortable, and sheets and pillows among the best of our trip. The terrace restaurant is lovely. We had a wonderful dinner with attentive service and excellent wine recommendations. The highlight of our stay was Ivan at the bar, who was absolutely fantastic! He prepared his favorite versions of the cocktails we ordered with personality and pizzazz. I am giving four stars because, as an Expedia Gold member booking a VIP Access property, I expected the benefits to be recognized without having to ask for them. The two women at the front desk were very kind and helpful and checked with the manager, after which the complimentary breakfast was approved, but the room was not upgraded. The room itself was very nice, but our view was directly into the interior of the hotel including the noisy elevator shaft. As a VIP guest, and also as a travel writer hoping to photograph and feature the property, I was disappointed with the room placement and view. There was also a bit of confusion with a room service delivery, it arrived very late and for only one person, but we were still able to enjoy the buffet. The breakfast buffet could be improved with fresh instead of packaged gluten free selections. Overall, we had a pleasant stay.