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Courteous staff, room well maintained and property in good location for access to eating, shopping and entertainment

As someone who has travelled to over 41 countries and stayed everywhere from some of the world’s finest luxury hotels, including Four Seasons, to simple three-star properties, I can confidently say that a hotel’s star rating is never what defines a great stay it’s the service. Unfortunately, my experience at Santa Pedra was one of the worst I’ve had. From the moment I arrived, I was disappointed. The property has stairs throughout, yet there was no offer of assistance with luggage, despite this being a basic level of hospitality that many hotels provide. The rooms are incredibly poorly soundproofed. Every morning I was woken by noise from surrounding rooms, and on arrival I was greeted by loud drilling and construction work taking place on the property. I had not been informed prior to my stay that these works were occurring. I was initially told it would only be for one day, however the same loud banging and disruption continued each morning. The staff carrying out the work were also extremely loud and showed little consideration for guests trying to enjoy their stay. The service throughout my stay was equally disappointing. Staff were dismissive when asked simple questions, and despite requesting an iron on four separate occasions, it was never delivered to my room. Sadly, this stay fell well below expectations. I will not be returning,I will be sharing my bad experience at Santa Pedra to my audience of more than 120,000 followers across Instagram and TikTok @regardingcindy

The room was too small for 3 adults, and you can't tell through the photos in the web. In my opinion it should not be offered as an option for 3 adults (a couple with a small child may be).

Extreme slipping hazard as the pool overflows onto the main walkway. Someone will get seriously injured. “Private beach” is about 50 feet long and they allow screaming children from the absolutely packed public beach to run onto the private side. Kind of defeats the purpose of adults only. Absolutely nothing to do in the small town it’s located in. God forbid you bring food to your room you’ll be surcharged. Won’t even allow you to keep drinks in the mini bar only the ones they charge you for. If you want to go into olbia expect at minimum 50-80€ in taxi uber fees one way, it’s a 8 min ride max. Public transport is good until about 7pm when it stops. Some of the staff were exceptionally rude and acted as if it was a chore for them to do their job. Was travelling solo and was pretty much ignored by servers while couples were paid close attention to. Food was very poor. Breakfast outside of the croissants was not good. Had the captains burger for lunch and it was tasteless. Not only this but if you sit at a table to eat, at the hotel you are paying 200+€ euros per night, they charge a 2€ cover fee. Water is not safe to drink so they provide in room water free of charge. But only in the room not im the restaurant. The “private beach” is filled with wood chips and dirty, they also will not allow you to even put down a towel to lay on you must pay €25 euros for sun bed for half day. Absolutely not worth the money. Would never consider staying here again.

Amazing hotel, relaxing environment, staff was who checked us in wasn’t very friendly but, she did her job. I would not be on the phone while checking in a guest in front of you. Everything else was great!

We booked this property because it was advertised as family-friendly, and we were traveling with a large family, including two toddlers. Overall, we had a wonderful time and enjoyed spending quality time together as a family. One thing that was disappointing was that some guests on the beach were topless, which didn’t feel ideal for a family environment. We also encountered a few guests who seemed bothered by children playing and making normal noises. In my opinion, an adults-only resort may have been a better fit for those guests. Other than that, we had a great family vacation and made some wonderful memories. Just keep in mind that you’ll need a car if you want to leave the property and explore the nearby small towns.

The staff were helpful. The view from the swimming pool is breathtaking.