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Phoenix Seagaia Ocean Tower

4.5 star property

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Indoor pool, seasonal outdoor pool
2 bars/lounges
Hot springs
Club Twin Room, Multiple Beds, Non Smoking, Executive Level | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
$123
Nov 24 - Nov 25

Explore the area

View in a map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Place, Phoenix Seagaia Resort
    ‪1 min walk‬
  • Place, Florante Miyazaki
    ‪7 min walk‬
  • Place, Aeon Mall Miyazaki
    ‪6 min drive‬
  • Airport, Miyazaki (KMI)
    ‪16 min drive‬

Room options

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Japanese Style Family Suite Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1076 sq ft
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(35 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(26 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

9.8 out of 10
Exceptional
(6 reviews)
  • 1206 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 5 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(12 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Standard Double Room, 1 King Bed, Non Smoking, Ocean View | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(21 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Corner Suite, 2 Double Beds, Non Smoking

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Suite,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Corner Suite,Non Smoking

  • Sleeps 2

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's) | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 1819 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Double Room, 1 King Bed, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Accessible, Ocean View

Standard Twin Room, Multiple Beds, Accessible, Ocean View | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Twin Room, Multiple Beds, Accessible, Ocean View

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Japanese and Western Style Family Suite , Non smoking

  • 1572 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Royal Japanese Style Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1894 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Suite, Non Smoking, Executive Level

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor) | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Royal Suite, Non Smoking (Club Floor)

  • 3229 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath) | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings) | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 1819 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room, Multiple Beds, Non-smoking

Deluxe Quadruple Room, Multiple Beds, Non-smoking | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Deluxe Quadruple Room, Multiple Beds, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult)

Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult) | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Comfort Double, Non Smoking(Free bed-sharing for one child under 3 per adult)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Fourth, Multiple Beds, Non-smoking

Corner Fourth, Multiple Beds, Non-smoking | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Corner Fourth, Multiple Beds, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 764 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Club Triple Room, Ocean View

Club Triple Room, Ocean View | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Triple Room, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Standard Double Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Triple Room Non Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Standard Triple Room Non Smoking

  • Sleeps 3

Deluxe Triple Room Non Smoking

  • Sleeps 3

View all photos for Kings Family Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Kings Family Room,Non Smoking

  • Sleeps 5

Club Suite, KingsRoom,Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room Mobility Accessible

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Twin Room Mobility Accessible

  • Sleeps 2

View all photos for Queen's Family Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Queen's Family Room,Non Smoking

  • Sleeps 5

View all photos for Corner Quadruple Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Corner Quadruple Room,Non Smoking

  • Sleeps 4

View all photos for Comfort Double Room Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room,Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Deluxe Twin Room,Smoking

  • Sleeps 2

View all photos for Deluxe Quadruple Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Deluxe Quadruple Room,Non Smoking

  • Sleeps 4

View all photos for Japanese-style Family Suite,Non Smoking

Dining | 7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese-style Family Suite,Non Smoking

  • Sleeps 6

View all photos for Club Twin Grand Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Twin Grand Room,Non Smoking

  • Sleeps 2

View all photos for Club Triple Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Triple Room,Non Smoking

  • Sleeps 3

View all photos for Club Double Grande Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Double Grande Room,Non Smoking

  • Sleeps 2

View all photos for Club Suite Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Suite Room,Non Smoking

  • Sleeps 2

View all photos for Club Suite, Grand View Bath,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Suite, Grand View Bath,Non Smoking

  • Sleeps 2

View all photos for Japanese-Western-Style Room Suite,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Japanese-Western-Style Room Suite,Non Smoking

  • Sleeps 6

View all photos for Club Suite, Grand Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Club Suite, Grand Room,Non Smoking

  • Sleeps 2

View all photos for Standard Quadruple Room,Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Quadruple Room,Non Smoking

  • Sleeps 4

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About this property

Phoenix Seagaia Ocean Tower

4.5-star Miyazaki resort connected to the convention center, steps from Phoenix Seagaia Resort
Along with 7 restaurants, this resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Phoenix Seagaia Ocean Tower offers 734 accommodations with safes and complimentary bottled water. Digital television is provided.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

A golf course, hot springs, 10 outdoor tennis courts, and 3 indoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open select days.

Public bath/onsen services include an indoor public bath (no minerals). There are 3 hot springs open between 6:00 AM and 11:00 PM.

In addition to a full-service spa, Phoenix Seagaia Ocean Tower features a golf course and hot springs. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center and 5 meeting rooms. This luxury resort also offers an indoor pool, a seasonal outdoor pool, and a health club. Onsite self parking is complimentary.

Phoenix Seagaia Ocean Tower has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
ガーデンビュッフェ「パインテラス」 - This buffet restaurant serves brunch and dinner.
Ristorante ARCO - This restaurant serves lunch and dinner. Open select days.
米九（こめきゅう） - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.
中国料理「藍海（らんはい）」 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
寿司処「八潮」 - This restaurant specializes in sushi and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」
  • 米九（こめきゅう）

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Tennis lessons

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • 3 hot springs
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Phoenix Seagaia Ocean Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1022 reviews
Rating 8 - Good. 247 out of 1022 reviews
Rating 6 - Okay. 50 out of 1022 reviews
Rating 4 - Poor. 20 out of 1022 reviews
Rating 2 - Terrible. 18 out of 1022 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stefania

Stayed 3 nights in Jul 2025

10/10 Excellent

Sami

Stayed 3 nights in Jul 2025

10/10 Excellent

KEIKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and always smiling. I felt welcomed and treated well. I will come back again for sure!!
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

YOUNJEONG

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Dennis

Traveled with family
Liked: Staff & service, amenities
The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal Chi Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff so nice
Stayed 1 night in Jun 2025

8/10 Good

Wye Teng

Traveled with family
Liked: Cleanliness, amenities
Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Miyazaki

Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!
Stayed 3 nights in May 2025

10/10 Excellent

Sebastien

Stayed 4 nights in May 2025

10/10 Excellent

KUANMANUT, BANGKOK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many facilities for your choice like onsen, golf, running, Bicycling.
Stayed 2 nights in Apr 2025

10/10 Excellent

AKIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

全てが遠かった

バブルのホテル、無駄な空間で広々としているが、何をするにも全てが遠かった。駐車場ちょいとおい。 温泉があることで選択したが、かなり遠くにあり、更に部屋着のまま外に出れずいちいち着替えなくてはならず不便。更に23時まで。朝も着替えて行くに億劫。食事も遠い。ゴルフで寝て泊まるだけなら、と今回はゴルフではなかったので、温泉宿泊には向かないかも。ゴルフ有きの客以外も取り込むなら、もう少し改善しないとまた、、、。
Stayed 1 night in Apr 2025

10/10 Excellent

Okubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamsa Shijas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience do far in Japan
Stayed 1 night in Apr 2025

8/10 Good

Jinho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Banco

Stayed 2 nights in Apr 2025

10/10 Excellent

P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful comfort

Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs! You will be glad you came here! We’ll be back.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our two year old and four month old. Excellent view from the ocean-facing room and very family friendly. The room was very comfortable and the restaurants in the hotel were good. There’s bike hire available for the kids and a very clean indoor pool (outdoor pool closed when we visited as it was winter)
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIEL REINHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Onsen
Stayed 1 night in Mar 2025

4/10 Poor

yumi

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Mar 2025